Great machine and decent communication…
Great machine and decent communication from the seller
By Gregg C.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
366 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hismith is a design, development, and production of an integrated company. we focus on high-end sex machines design and production. Our goal is to help our customers pursue ultimate pleasure in private life. Our business philosophy is symbiosis and win-win with other brands.
Hismith Official Store (hismith.com) has 366 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 240 reviews with 5 stars · Clear filters
Great machine and decent communication from the seller
By Gregg C.
Thank you Hismith. Especially Jess Help me a lot to place the order! High recommend!!!
By Vishal G.
Have made a few purchases with Hismith and we are very happy with the products we received. The machine is well built and very sturdy and the vac-u-lock attachment and extra travel bag are or excellent quality too. Had a minor issue but customer service was quick to respond and took are of the issue right away. Edwin listened to my issue and took care of me as soon as I was in contact with Hismith customer sevice. The overall experience with Hismith has been excellent and will definetly reorder with them again!!!
By thechefkent
Great customer service. Had an issue with how I placed the order. Customer service got back to me very quickly and sorted things out promptly.
By Joe
I was surprised at the quality of the packaging (every single piece is wrapped in plastic, and enclosed in custom cut foam) and at the quality of the machining and assembly. It takes minutes to put it together, and it worked quietly immediately after I assembled it. I have not used it for a long time, but my first impression is that this is a first rate product. Edwin worked with me when there were shipping problems, and ensured that I received the product that I had ordered. Very impressed with both the product and the customer service.
By Jon
Absolutley worth every penny! If you are on the fence, you should go for it, you won't be disappointed. The shipping was lightening fast, the machine is very high quality and the bag it comes with is perfect. I leave mine assembled and just put it in the closet. It comes with a showercap-like cover for the actual mechanism, so if someone opens the closet, all they'll see is the metal legs. However, even if you can't leave it assembled in between uses, assembly is simple takes only a matter of minutes. The dildo it comes with is also high quality in my opinion. I've seen some reviews by people who didn't like it, but it's a great size and has a wonderful feel if you aren't into the ginormous stuff. I haven't had any issues with the machine so far and have not yet reached to the highest setting, so there is plenty of room to grow.
By Ella
What a fun toy. Easy to put together. Very responsive service.
By Rudy O.
I love Hismith. Quality products and great customer service!
By Breanna M.