Hidden Crown HairReviews of hiddencrownhair.com

Horrible quality "real" hair? Really? It looks like Barbie hair. It comes in a semi transparent plastic bag with a seal. In order to see the color, the hairpiece HAS TO COME OUT FROM THE BAG. Well, the warning that you can't break the seal, because it will not be returnable. But you can't really see the color because the plastic is not completely transparent. This company has a lot of paid people who are writing reviews for them. The quality of their products is below acceptable.

HORRIBLE, si eres de España NO COMPRES AQUÍ. Tienen la poca vergüenza de enviar un artículo que saben que no pueden pasar por aduanas. En España se requiere de un certificado FÍSICO de fumigación para artículos naturales. Así me lo indican desde Hidden Crown. Ellos solo disponen de un certificado digital de su proveedor CHINO. Tras 1 SEMANA solicitando dicho documento para tratar de gestionar aduanas, el despacho decide devolver las extensiones por falta del mismo. Son estafadores y en ningún momento en su web indican que el envío es imposible de entregar.

Upate!!! Hidden Crown actually answered my email and sent me a replacement topper which was really a surprise. But of course, I had already tweezed and shaped the original one enough so it looked decent and had to send that one back. So the replacement was no better. I HATE this topper. Still the same issues, I have had it now for a month and the hair is dry and brittle no matter what I do to it. Today I actually sprayed the oil directly on the hair because nothing was working and it looked horrible. The quality is just not the same and all the issues with the new cap still remain. Hidden Crown is no longer my GOTO for toppers, I am going to have to try a new place. Hopefully I will have some luck. I have been wearing Hidden Crown Halo's and Topper's for several years. I have always loved them and they were my go to for toppers. Well I dont know what they did but the topper is absolutely horrible! They must have changed the monotop because it no longer molds to your head, it just stays stiff and doesn't fit to my scalp the way it did previously. And the hair!!! OMG its horrible! You cant curl it because its so dry it gets frizzy and stiff no matter what I put in it and the mask and oil they sent (at no charge) when I complained just makes it worse.

The wig they sent was a poorly made v part wig, it doesnt fit properly and the clips came loose within the first week. I had to sew them back on. Secondly, the unit sheds - A LOT! Clumps and clumps of hair were coming loose every time I brushed. Finally I have to brush A LOT. The hair becomes matted and tangled almost immediately after brushing. I contacted them to check if the hair is synthetic or if anything can be done and they have been incredibly unhelpful.

I was disappointed in the product received, but more than that, *extremely* disappointed in the lack of customer service. I was partially responsible for not understanding the fine-print. Having said that, I have written documentation stating the item was returnable (No restrictions indicated for a return). Turns out that is *not* true, even when they ship you an item you did not order & you do not receive the item you actually ordered. Please beware and I hope your experience is better than mine. I am out $180.00 with no useful product.

Spent $1,500.00 on bayliage extentions from these thieves and with the first shampoo they are so tangled no way to fix them!! I have never had a problem washing my extentions in my life. I use shampoo made only for extentions and they always have turned out like new for 5 years prior to this mess! What a scam this place is, they are thieves selling a fraudulent product. They belong in jail for ripping hard working people off!! I take amazing care of my extentions and still have some from 4 1/2 years ago that look brand new. These extentions have been worn 4 times and are literally a giant knot the instant they touched the water to shampoo for the very first time!! This is unacceptable!! Hidden Crown should be sued and I am definitely going to be finding out what can be done to shut them down!! I hope you get exactly what you deserve and that all of the people you have scammed get the justice they deserve you awful people! I don't know how you sleep at night!!!

I also am extremely disappointed i was NOT even able to wear ponytail once and it was VERY expensive. Threw away $250.00 for something i could not even wear once

VERY Dissatisfied Costumer I am so NOT impressed with 22” Layered Hidden Crown Halo Extensions #882 I purchased on 3/29/22 for almost $449 (plus the brush, shampoo & conditioner, hair mask, serum, oil, and heat protectant) totaling $611!! The hair is not $449 quality hair, it’s matting and tangling after just 3 to 4 washes. I bought ALL the Hidden Crown products to make sure I took EXCELLENT care of my extensions and they still shed, matt, and tangle! I have been using extensions for YEARS and take very good care of them, so there is absolutely no excuse why these are not wearable after only a few washes??! I see the extensions are now almost half of what I paid for them in March, and I see why. I RARELY write product reviews, but I am completely disappointed and dissatisfied with my $611 purchase and felt like people should know. When u spend that kind of money you expect quality and that’s not what I got! Profile image Kristen Shepherd