HiBREWReviews of hibrew.coffee

more like NOBREW. the machine they sent me refused to work, after sending them pictures of everything and a video, they told me their experts could fix machine, in five minutes, they then offered me a $23 refund to keep the machine, which is clearly useless, i have returned machine, which is missing in post, ihave tracking information, they still refuse to refund my money. DON'T WASTE YOUR TIME OR MONEY DEALING WITH THIS SHOCKING COMPANY !

Having purchased the 5 in 1 coffee machine, I received 2 adaptors that were identical and 1 that was missing. I then purchased a machine elsewhere but when I made an effort to return their item for a refund (something they made very clear was not a problem) they refused my request. Thank God Ebay stepped in. Thanks to them I now have my money back. HiBrews first offer was a $5 refund and live with THEIR mistake, not much on a $221.9 item, and when I pointed out that I had already purchased another coffee machine their response left me with no option but to get Ebay involved. My advice, always use Ebay for purchases and AVOID HiBrew like the clap.

i bought a machine 1Hb coffee 6 in 1 the video and the specs of the model advertised that in first bar of water can change from 20ml to 40ml and from the first bar got 50 to 75 ml. Contacted to them and they told me about different coffee powder!? from which from Nespresso from Dolce Gusto? When you say 20 ml your machine must give 20 ml (or at least 30 ml) not 50ml

Ich habe im November eine Kaffeemühle über diese Website bestellt und bezahlt. Es gab nie eine Auftragsbestätigung und gar Versandbestätigung. Jetzt versuche ich seit Wochen über Paypal mein Geld zurückzubekommen. Nicht über diese Seite bestellen!!!!!

H10P worked OK for 2 days, after that steamer broke down. The best advice from HiBrew was to clean (I did, though new machine). Then they stopped responding. Now I am left with brand new bad machine.

The worst purchase ever ! Coffe tastes like plastic !!! This machine is defective and Aliexpress should take responsibility for this ! This is carcinogenic product !

✖️ COFFEE MACHINE is harmful to health, water has a chemical, industrial plastic aftertaste, and a chemical odor. The device is technically flawed. People, beware of Hibrew devices! Not well-designed, apparently. Very disappointing. Hibrew is negligent and doesn't take responsibility. Hibrew should cover the return costs, but they evade me and provide no response, redirecting me to AliExpress, who, in turn, refer me back to the seller. It's very exhausting for the customer to have to repeatedly ask the same questions out of necessity because Hibrew is not taking it seriously and intentionally avoiding addressing the actual substantive questions to avoid making refunds. So, CONCLUSION? HIBREW IS UNRELIABLE! ☹️It must offer free returns because the product has a well-documented issue with a chemical industrial odor in the water. I have written a thousand times. ❌Hibrew wrote to me; "Dear, please fill some lemonade into the water tank to reduce the flavor." ✅Me, as customer; "Would you like me to camouflage the consequences of the internal technical issue with the espresso machine using lemonade flavor and scent? That doesn't seem like a sensible course of action to me. Therefore, I have already returned the espresso machine at my own expense and now wish for the seller and/or AliExpress management to take responsibility and refund my return costs to me."

Attention !!! it's a scam !!! don't use this site : hibrew.com i process an order SP1108 and no delivery since 20 days !!! adress mail for custom service : shopify @hibrew.cn i will do the necessary to stop this site !!