The Hershey CompanyReviews of hersheys.com

Placed an online order on "Shop Hershey Store" losing track of time I realized it had been over 20 days and still had not received my order. I reached out to customer service, their response was "FedEx deemed your package damaged" Had I not reached out I never would have known or received a refund. They didn't even attempt to send aother order. Very poor communication, poor customer service and questionable business operations. Will never order from here again.

We alerted Hershey that their Easter chocolate eggs did not taste good and they replied that they were planning to use better ingredients in 2027! Is that really their plan— use subpar ingredients until 2027?

Life long consumer here. I will NEVER purchase another hersheys product again. I purposely left the name uncapitalized for a reason. The company is gone and never coming back. At this point in history, I don't evecare if they come back. 5 years of abstinence from their products weren't enough. Good luck with the corn syrup.....

I called hershey company on Friday saying your candy was too expensive that my kids had to go without Easter candy and you know what your ignorant person answered, they can just go without because we're after the money, I do that before I even called you, it's a crime chain that you can't lower the price. Of Easter, for the kids, that's anything the kids has to look forward to in a good Lord. I hope youngs are running out of business 1 day. I posted it on Facebook so everybody would see what a cruel company you really are. You're after the money not respect of your candy factory.It's been in business 2 hundred years I hope your company goes bankrupt careless

Hershey's Eggies use to be my absolute favorite Easter Treat. But my daughter brought some home the other night and started complaining about how bad they tasted. I then remember hearing that Hershey's had changed some of it's chocolate formula's to include less real chocolate and more "other" things. I tried one and was saddened to note they taste terrible. I've been buying these since I was a kid but I will not be buying them anymore. I hope that enough people protest (stop purchasing) so they realize that loosing customers is not a profitable way to do business. Maybe we'll see real chocolate return to the shelves.

If I could give 0 stars i would. bought a few bags of heresy's kisses and they are all white in color. they didn't even taste good, spit them out. waxing, sugar chunks not dissolved. whatever they are doing to the chocolate is not working and they should go back to the way it ways. very disappointing as I will NEVER buy their products again.

I was a devoted Hershey's buyer but when I noticed bioengineering going on the products it's bye bye for me no more Hershey's for me and I spread it to my family, I just bought m&ms in one of those candy cane at walmart and no sooner than I placed some in my mouth it had a gassy taste to them and the chocolate had a weird taste to them I threw them right out of my car window, no more products of Hershey for me!

I have been a loyal customer of Hershey products for years. But as of late the Hershey syrups have been watered down so much it just sinks to the bottom of the icecream. Disgruntled Customer