Very responsive when I had a question…
Very responsive when I had a question about shipping.
By Donna R.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
175 reviews
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HERO® promotes personal safety, save lives, and grows confidence with patented award winning non-lethal defense products engineered from the ground up.
HERO Defense Systems LLC (heroselfdefense.com) has 175 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 140 reviews with 5 stars · Clear filters
Very responsive when I had a question about shipping.
By Donna R.
I’ve bought 2 Hero 2020’s and extra loade of each, practice and live rounds.and we love them. I just bought 10 alert systems for my grandchildren to keep on their backpacks so if any one advances towards them they just pull down on the device and what a loud sound it makes and a bright light
By John B.
Met David Clemons at the Wannamaker gun show is Tulsa. have ordered the Holiday Travel Bundle and then 3 of the personal alarm and light for my granddaughters for Christmas. Great product.
By chris P.
on time as promised
By james M.
I’m at the owners at the Tulsa Gunshow was impressed and ordered one. It was shipped and arrived very quickly within a few days. I have not had a chance to test it, but I’m looking forward to Trying the practice rounds
By Doug S.
Ease of purchase. Quick delivery
By Jesse
Lightweight, compact, and easy to use. My wife prefers this over the Bryna that was obtained last year.
By Guest
All went really well.
By Jim H.