High quality products with great service
High quality products with great service
By Mark
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
175 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HERO® promotes personal safety, save lives, and grows confidence with patented award winning non-lethal defense products engineered from the ground up.
HERO Defense Systems LLC (heroselfdefense.com) has 175 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 140 reviews with 5 stars · Clear filters
High quality products with great service
By Mark
Great product. Came quickly.
By Melissa C.
First item I got was defective..they sent me a replacement without any problems...I recommend this company highly...
By Ron
I miss ordered & you voluntarily corrected what was my mistake. Many thanks for great customer service!
By John
Good communication for shipment.
By Anne B.
its easy to use and portable can hide it and not so heavy like if it does have some laser or taser built in lights but everything is well made and good handle
By Hazel/John/Ryu K.
Great company work with I got my order on time. Everything was beautiful. Can’t wait to learn how to use my new self-defense.
By Jay G.
Communication was spot on and the packaging was very professional.
By John W.