My friend had purchased your product
My friend had purchased your product. The lightweight and the Lazer sold me!
By Carolyn T. B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
175 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HERO® promotes personal safety, save lives, and grows confidence with patented award winning non-lethal defense products engineered from the ground up.
HERO Defense Systems LLC (heroselfdefense.com) has 175 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 140 reviews with 5 stars · Clear filters
My friend had purchased your product. The lightweight and the Lazer sold me!
By Carolyn T. B.
Violet with HERO caught an error in my order...I ordered trainers for an AIIRO and not for the HERO Core. She called me directly and changed that to the HERO trainers. Not many companies, if not any, would have done that. THANK YOU!!! Also, the HERO instructions are easy to follow and understand, as well as the videos!! Again THANK YOU!! I still need to start training, but I am not so hesitant to do so. THANK YOU!
By Sandra N.
I ordered I got what I ordered. I like that.
By Edgard T.
Excellent Job
By Curtis Pettis J.
Fast delivery and it works…
By Ralph O.
Rep was fantastic. Very patient and answered/explained each question.
By Tom W.
The product and the service is excellent.
By Dennis C.
Quit response to questions. Product was as advertised.
By Jamie