Wonderful company with very responsive…
Wonderful company with very responsive customer service and great products!
By Danielle
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
661 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Herb Affair, we believe that the best supplements start with the best ingredients. That’s why we provide premium, organic herbs, empty capsules, and capsule-filling machines—so you can create your own supplements with complete control and confidence.Our herbs are USDA Organic Certified, non-GMO, and third-party tested to ensure purity, potency, and safety. We carefully source from ethical suppliers who prioritize sustainability and quality, so you get only the cleanest, most effective botanicals.We’re more than just a store—we’re a community of DIY wellness enthusiasts who value transparency and trust. Whether you’re looking to fill your own capsules, craft herbal remedies, or take charge of your health naturally, we’re here to make it simple, affordable, and accessible.With fast shipping, top-notch customer service, and a 30-day satisfaction guarantee, we’re committed to providing an exceptional shopping experience. Thousands of customers trust Herb Affair to support their wellness journey—because what you put in your body matters.Visit us at HerbAffair.com and experience the difference!
Herb Affair (herbaffair.com) has 661 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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Wonderful company with very responsive customer service and great products!
By Danielle
Excellent customer service! When i made a silly mistake in my order I quickly emailed support. Wasn't long before someone reached out and fixed my order, not to mention during the weekend. great company, would order from again.
By kyle V.
Have ordered before with great results. Accidentally placed an order and reached out to cancel. They got right back to me with cancellation and refund. Will be back!!
By JO
Ordered the capsule filling machine but accidentally ordered in the wrong size. I emailed them asking if I could change the size and got a response back very quick! They were able to switch my order to the correct size I needed and customer service was so very polite!
By Kel
Attention to detail
By Richard B.
I love making my own capsules, it is a lot of fun and it feels good to know exactly what is going into my body. Thank you for making this possible Herb Affair!
By Paul R.
I recently travelled and for a few weeks prior to getting on the plane, being exposed to coughs, sneezes, germs everywhere, I was sure to not miss a day of my supplements I was able to create at home. All the powders are so vibrant in color. I had so many people while I was out of town asking about my supplements and why they were different from the hard ones they took. Well, aside from making them myself, they are Organic and 3rd party tested. Provided by Herb Affair. I will always have these with me! I still feel amazing. I think I was prepared with healthy supplements in my system!
By Pam
I thought someone had stolen my package, or that it got lost in the mail and the customer service I was provided was top notch. My local post office was able to track down my package and these guys kept in contact with me throughout the process.
By Stephanie