Awesome
I had an issue with not receiving something with my purchase and Krista was great! I had it right away. Awesome service
By Genevia H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
661 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Herb Affair, we believe that the best supplements start with the best ingredients. That’s why we provide premium, organic herbs, empty capsules, and capsule-filling machines—so you can create your own supplements with complete control and confidence.Our herbs are USDA Organic Certified, non-GMO, and third-party tested to ensure purity, potency, and safety. We carefully source from ethical suppliers who prioritize sustainability and quality, so you get only the cleanest, most effective botanicals.We’re more than just a store—we’re a community of DIY wellness enthusiasts who value transparency and trust. Whether you’re looking to fill your own capsules, craft herbal remedies, or take charge of your health naturally, we’re here to make it simple, affordable, and accessible.With fast shipping, top-notch customer service, and a 30-day satisfaction guarantee, we’re committed to providing an exceptional shopping experience. Thousands of customers trust Herb Affair to support their wellness journey—because what you put in your body matters.Visit us at HerbAffair.com and experience the difference!
Herb Affair (herbaffair.com) has 661 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 587 reviews with 5 stars · Clear filters
I had an issue with not receiving something with my purchase and Krista was great! I had it right away. Awesome service
By Genevia H.
Fastest customer service I've ever had in my entire life. She responded to my email at 11:30 at night. I'm blown away. Love this company.
By Branden S.
Super fast customer service. Loving everything so far.
By Brandon H.
Customer service is great. Quick response and was available to answer my questions in a timely manner.
By Brenda
Great company. Timely responses. Very helpful.
By Charlie W.
Fast customer service! Thanks
By Fireproof
They were super responsive when I forgot something at checkout. Really appreciate their kindness and ability to make a small mistake on my part no big deal!
By Julian S.
Thank you, Kristine! I had to change my address after I placed my order and you did it! Great service.
By Terra D.