Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
476 reviews
HemperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Hemper Box is the premium monthly subscription box for smoking essentials. Limited edition smoking accessories and celebrity curated lifestyle brand. $39.99 for $100+ Value
Hemper (hemper.co) has 476 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 241 reviews with 5 stars · Clear filters
I wasn’t aware I was being billed for a second box as I hadn’t officially signed up on Hemper. I emailed and Elizabeth had the problem solved within 10 minutes and two messages for me. Excellent assistance. Gives me peace of mind when deciding on where to purchase next time.
By Amanda
Had a problem with first purchase.Hemper made it right.Elizabeth reached out to me and rectified the situation.They respond quick,and I will be doing business with them for my needs.AAA company!
By joe
Fast and friendly customer service. I had some questions about my order and the service representative answers it all no problem.
By Tee
If they mess up they try to make right for you. Usually some extra love thrown in packs.
By Jeffrey W.
She was very understanding and helped me fulfill my request in a polite and respectful manner :)
By Kevin C.
Helped solve a problem with delivery fast and efficient
By Kingoutlawz
Great service, I realized there was one wrong digit in the delivery address and sent an email and help arrived, promptly! My problem was handled, and my package arrive as scheduled. Thank you
By ♥️💐Pamela T.
Great experience Came fast and works great
By David G.
