You can go far with the assistance
Well, the request of the agent to correct information was resonable, and was handled with respect and courtesy. I thank you.
By Sydney
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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476 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Hemper Box is the premium monthly subscription box for smoking essentials. Limited edition smoking accessories and celebrity curated lifestyle brand. $39.99 for $100+ Value
Hemper (hemper.co) has 476 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 241 reviews with 5 stars · Clear filters
Well, the request of the agent to correct information was resonable, and was handled with respect and courtesy. I thank you.
By Sydney
I found Sienna to be very helpful making sure I received a new disposable after receiving an empty one. Easy to talk to and reached in contact with the venders and promised my re-shipment of my product within minutes. -Candise Schmitz
By Bryce M.
Jamine was on top of her game. I did have to send a video of the vape battery not working and I am really video shy so that really bothered me but I understand. I would have rather sent it back to you so you could figure out why it wasn't heating up. You should put a video out there using the Hemper vape battery. I have another one on the way and Jazmine was able to get the purple marble one sent, yay!!! I would like to know why the one I got isn't working.
By Ingabinga
Bruh this place is amazing man, I broke my bong and immediately they sent me a new replacement, they are so kind and fast to reply definitely always buying from here for my smoke supplies :)
By Lizzie
Did what was required and best they could for what I asked in customer service .
By Adrian G.
Sienna was friendly, prompt, and helpful. She made something salvageable from part of a rough day.
By Katie W.
Reaching out to ensure that my address was correct and the prompt service. I will recommend to others.
By Emmitt R.
She was informative, helpful,polite and insightful and got my inquiries and concerns all corrected.
By Tyrone W.