Haven't gotten package yet
Haven't gotten package yet
By Gabe H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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476 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Hemper Box is the premium monthly subscription box for smoking essentials. Limited edition smoking accessories and celebrity curated lifestyle brand. $39.99 for $100+ Value
Hemper (hemper.co) has 476 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 168 reviews with 1 star · Clear filters
Haven't gotten package yet
By Gabe H.
still never got my last order ( that was three weeks ago) they said it was delivered but was never there. /
By HLN
Tried to make order xl box would not stay in box Tried numerous times, numerous chats, nothing responded after spending hrs. Looking through store, lots not in stocks, bummer but love sight, bargains, prices cbd products are my favorite. 805 865 5028
By Deanna D.
I purchased a Kandypen and it never worked. It won’t charge. I contacted Hemper client services for an new one and Hemper tells me to contact the vendor, Kandypens? I bought it from Hemper and it never worked. Isn’t this Hemper’s responsibility? You can have your worthless customer service and junk pen. I’ll just go with one of the 100 others.
By Kevin R.
poor customer support
By Matthew P.
Couldn't be bothered to ship the product I purchased for days, still hasn't been shipped 3 days later. If you're not going to put in the effort for your customers than I wont shop here again. If I could cancel my order I would. If you like slow shipping use this website.
By Nhillis
My bong came broken and they won’t send me another
By Dylan K.
I never received anything. Took my money/ order but never did it ship. I complained to customer service who said they would make sure to forward the info for shipping. Never again. Finally got my money back after 3-4 weeks. Ridiculous. Should be 0 stars. Not even mentioning about 3 years ago I received a dry herb vape pen that showed up with an extra “very used” one. What the? Used it for parts. Another pos.
By Carl T.