Easy to register my flights.
Easy to register my flights. No delays, unfortunately.. :(
By Marcia M.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
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128 reviews
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HelloVacay is redefining travel memberships by providing access to travel benefits that were previously inaccessible to many. Our members have access to airport lounges during their flight delays, private member-only hotel rates, and more! If you are a member or have traveled with us, we would love to hear about your experience!
HelloVacay (hellovacay.com) has 128 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 73 reviews with 5 stars · Clear filters
Easy to register my flights. No delays, unfortunately.. :(
By Marcia M.
Simple to deal with, any issues handled quickly, and the service provided is first class, whilst initially sceptical of the offering, I am now a convert,
By Nigel G.
I received a voucher as soon as the notification came out that the flight was delayed. Unfortunately, the flight has already boarded and we sat at the gate the entire time so I was unable to use the voucher.
By Deborah C.
Great tool for anyone who travels often! I definitely recommend it to anyone, especially for those who are in love with airport lounges :-)
By Pavol K.
Response from HelloVacay· Sep 13, 2023
Thank you so much for sharing your feedback, Pavol! We appreciate having you as a VacayDelay member and are glad you're loving the airport lounges!
so prompt ! great experience !!
By Silvia H.
Response from HelloVacay· Sep 11, 2023
We are so glad to hear that you had a great experience, Silvia! Thank you for being a VacayDelay member!
Signup was easy! Simple to sign up, good promo pricing to try it out. First thing I've ever bought where I want to use it but don't want to use it lol.
By Korita S.
Response from HelloVacay· Sep 11, 2023
We are so glad that you had an easy time signing up, Korita! While we would never wish delays on anyone, we'll be here for you if they happen. Thanks for being a VacayDelay member!
Great Job! I decided to go for the gusto and get the Lifetime plan, even tho I've yet to use this service. I was accidentally double-charged. The matter was remedied with a personal email lickety-split before I reached out to address it myself. Although, I never want a delayed flight. I hope this truly is an awesome way to survive if it happens, Good work.
By Dee
This was our first flight after signing up. We arrived extra early and, although initially a bit annoyed to find our flight was delayed, I remembered to check for a message from VacayDelay. Sure enough, we had instructions to a lounge and passes to help us relax while waiting. It was a lovely treat. Thank you.
By Alissa R.