Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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128 reviews
HelloVacaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HelloVacay is redefining travel memberships by providing access to travel benefits that were previously inaccessible to many. Our members have access to airport lounges during their flight delays, private member-only hotel rates, and more! If you are a member or have traveled with us, we would love to hear about your experience!
HelloVacay (hellovacay.com) has 128 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 73 reviews with 5 stars · Clear filters
HelloVacay makes me look forward to long layovers! I was amazed when I got to experience the relaxing, quiet lounge with all of its terrific amenities instead of spending endless hours at my stress-filled, crowded gate. They made it so easy to access the lounge and their customer service is great! Lifelong customer, here! Looking forward to using my HelloVacay perks again soon!
By Melissa Beachum S.
Booking hotels with HelloVacay is a total breeze. As an ambassador member, the deals I get are just incredible. Who wouldn't love saving a bit of cash while still enjoying top-notch places to stay? It’s honestly made planning my trips so much simpler and budget-friendly. Hats off to HelloVacay for keeping things easy and letting me travel in style without breaking the bank.
By Dee
59% off a hotel in San Francisco? Yes, please. Thank you HelloVacay. I appreciate the easier-to-use booking app and the private hotel savings. Can't wait to try my airport lounge access on my next trip.
By Eric W.
I purchased the $29/year plan and wasn't sure if the program would work, but since I travel frequently, I thought the $29 investment would pay for itself in just one use. Several weeks went by with on time departures and then 3 flights all in one week were delayed and I immediately received lounge vouchers for each delayed flight in my email. I had no problem showing the QR code at check in, and received all the same benefits as a paid lounge guest. I have already recommended the program to friends and coworkers. It sounded too good to be true, but it works! Happy to report I am now a lifetime member.
By Becky
They let me know my flight was delayed before the airline or airport screens, they sent my vouchers and the annoying delay transformed into a enjoyable evening. Thanks!
By Paula
Vacaydelay is super easy to use, quick and efficient!
By Kathy
I love Vacay Delay! Used it going to and leaving Boston. Flight going and coming back to Florida was delayed and both lounges were very nice, comfortable, food was delicious and the service was excellent!
By Shelli M.
Every trip ought to start with a Subscription to HelloVacay. In Case of delay, lounge access is made available unfettered and that is such a nice treat!
By Paddy K.
