Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
311 reviews
Tomo MortgageSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Tomo Mortgage, we believe the joy and promise of a new home should never be overshadowed by the hassle of buying one. That’s why we’re digitizing and automating much of the mortgage process to make it faster, easier, less expensive, and dare we say, more joyful while delivering a higher level of personalized service to home buyers. Check out our mortgage and refinance rates at tomo.com. NMLS #2059741. Equal Opportunity Lender.
Tomo Mortgage (hellotomo.com) has 311 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 264 reviews with 5 stars · Clear filters
It was smooth and easy. I uploaded documents as requested via provided links which was very easy. I had good team that was available and guided me through and answered all my questions. Sean and Christine my go to team. Very professional and always available. They made my experience a walk in the park.
By Pauline
Reuben was THE BEST!!! He answered all my naive questions patiently and thoroughly. He was always available for whenever I needed him. I can say the same thing about everyone else I interacted with at Tomo. I’ll be honest I haven’t bought a home in 20 years and the myriad of mortgage options online are endless. I was afraid and almost just went with it me of the old lenders then thought, they never tried to help me so why should I be loyal to them. I chose tomo based on the customer reviews online. So glad I found them and took the “chance”
By John
TOMO Mortgage was outstanding. The whole team were extremely professional and courteous. Andrew was great. I wouldn’t hesitate to recommend TOMO to my family and friends. On a scale of 1 to 10 with 10 being the highest rating I would definitely give TOMO a hands down 10. Thank you TOMO for making the mortgage experience painless and smooth sailing. Keep up the good work.
By Bennie C.
We had a great experience with Tomo. They offered the lowest rate, we got pre-qualified almost immediately, and communication throughout the closing process was excellent. We closed in 22 days! Highly recommend Tomo Mortgage.
By Steve B.
I had a great experience with Tomo. The mortgage loan team (especially Forozan) was always available and responsive. I found the AI chat responses accurate and especially helpful and had the added peace of mind of knowing that the Tomo team were also reviewing the responses being given by the AI chat within a couple of hours. There was not one single response to any of my questions that had to be walked-back or changed. Tomo spent time and did it right! From my perspective as potential buyer, the work done at the beginning of the application process was not completed in vain. I do not recall being asked to do anything that was duplicitous other than a recent pay stub when closing time was approaching. As a matter of fact, I was the one asking to extend the closing date due to being in a rental agreement. Tomo was ready and willing to close right at the 31 day mark. My realtor even made the comment that while she had not heard of Tomo until I came long that she was quite impressed with the ease and fluidity of the entire process from my perspective as the buyer. I would not hesitate to use Tomo Mortgage again.
By Brian
Dylan from Tomo was immensely helpful and made the process super clear. Anytime I had a question he was able to answer it and make the process less stressful. Very happy customer! Give Dylan a raise!!
By JH
Dylan and his team were great. Thanks!
By Luca Leone I.
John was good to work with, made everything easy, you solved a lot of problems, and he was very creative with his thinking in terms of making the deal work
By JNRGlobal
