I never got my item
I never got my item. I emailed customer service, it went to the wrong address, because their system didn't update it when I tried. They didn't send me a new order?
By Megan Z.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
8,424 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bubble is the first modern, affordable, science-backed skincare line formulated to clean, balance and hydrate young skin. Bubble provides high quality products, made with top-of-the-line ingredients—with everything being vegan, cruelty-free and non-toxic—all for under $20.
Bubble Skincare (hellobubble.com) has 8,424 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 510 reviews with 1 star · Clear filters
I never got my item. I emailed customer service, it went to the wrong address, because their system didn't update it when I tried. They didn't send me a new order?
By Megan Z.
my order came empty
By violet C.
I would give zero stars if I could. I have been emailing and texting customer service for nearly a month with ZERO response. Incredibly frustrating. I will tell everyone I know to stay away from bubble
By Andrea N.
You never sent me my package!!
By Jessica M.
Nothing in containers
By Shannon S.
Haven’t received items and can’t contact anyone or get a reply or update
By DREW S.
I never received my package and after speaking with Bubble they said contact the post office, I did that and the post office said contact the company. I haven’t heard back from Bubble after expelling this. They have no contact to speak with a human just email and text, which I also never had returned. 35$ on skin care and this is the customer service approach. Won’t trick me again. Beware people!
By Martha S.
recently, I became an ambassador for bubble and while shipping, Someone has stole my product that was in it.
By Emily E.