I have not received my order
I have not received my order
By tammie B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
8,424 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bubble is the first modern, affordable, science-backed skincare line formulated to clean, balance and hydrate young skin. Bubble provides high quality products, made with top-of-the-line ingredients—with everything being vegan, cruelty-free and non-toxic—all for under $20.
Bubble Skincare (hellobubble.com) has 8,424 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 510 reviews with 1 star · Clear filters
I have not received my order
By tammie B.
So me and my friends use a bubble charcoal facemask to come clean and I’m breaking out a lot now like but all of us have 6 pimples on our faces like that’s unacceptable now we also have to use a five below cooling mask and now we have to go to target and like buy pimple patches One star.
By Kaelyn
It wasn’t the correct product
By Abigail L.
Product never arrived. I asked for an update shortly after noticing the shipment tracking had not updated and was told it had shipped. I watched the tracking and again it never updated. I let customer service know and got no response so I after waiting three weeks for this product I had to do a refund through my bank. Very disappointed with the lack of accuracy and concern from this company.
By S. G.
I ordered the 13th, shipped the 17th, haven’t had an update since the 24th, I emailed customer service and they said there is nothing they can do to help. So I am out money, and our product and my daughter didn’t get her Christmas present. I even have a usps alert and nothing. So no help anywhere.
By Lesa M.
Paid for expedited shipping and still took over 2 weeks to get product. Missed the birthday of an 8 yo who wanted the lip balm with charms.
By Disappointed
Still have not received
By Lori F.
My daughter has a terrible rash and her face is swollen from this.
By Matthew E.