No response from customer service
Hi, I contacted you by email to inform you the weird strong smell of the serum. I haven't heard back from you yet. Can you please let me know about how to return it? Thanks
By None
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
8,424 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bubble is the first modern, affordable, science-backed skincare line formulated to clean, balance and hydrate young skin. Bubble provides high quality products, made with top-of-the-line ingredients—with everything being vegan, cruelty-free and non-toxic—all for under $20.
Bubble Skincare (hellobubble.com) has 8,424 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 108 reviews with 2 stars · Clear filters
Hi, I contacted you by email to inform you the weird strong smell of the serum. I haven't heard back from you yet. Can you please let me know about how to return it? Thanks
By None
I still have not received my parcel.It is a Christmas gift!!!
By Sandra J.
Missing the additional two ChapSticks i ordered. Reached out through email and also text the number. nothing
By Syasia D.
I paid for my order almost 3 weeks ago and haven’t received anything. I ended up going to Priceline and buying it over the counter not really happy.
By Leisa
Ordered items for a present and allowed over a month to get it in time. Emailed them after a couple weeks to see where it was up to. Received a nice email explaining there had been an issue in the warehouse (they’d forgotten my order basically) but they’d sort ASAP and also refund 20% of my order to original payment method (this never happened). I didn’t care about the refund though, just wanted the goods before my daughters bday.,,anyways still didn’t come so couple weeks later emailed again asking for the tracking number only to be told there was no tracking number as it still hasn’t been sent. Gift didn’t arrive for a further 2 weeks, missed the birthday. Daughter super happy with the items themselves once they did come but I won’t be ordering from them again. In the days of online shopping you have to do way better then 6 weeks turnaround for someone to get their goods. Also shouldn’t need to be contacted multiple times just for it to actually get sent. Not good enough.
By Stacey
My order was right but I paid extra for discreet packaging because these were christmas gifts and they came in big bubble box's! I was very disappointed.
By Krista R.
Still not here
By Violetta S.
My package came in late and there was a lot of delays
By Ifeoluwa A.