En ningún momento se me advirtió que…
En ningún momento se me advirtió que tendría que ir a la aduana a realizar trámites, llenar formatos, etcétera, para poder recuperar mi producto. De haberlo sabido no hubiera realizado la compra.
By Ricardo C.
Tuesday, November 10, 2026 · Customer reviews of US businesses
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Heliostatix is a biotechnology company devoted to creating unique non-medical products for animals and humans through the latest technology.
Heliostatix (heliostatix.org) has 210 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 22 reviews with 1 star · Clear filters
En ningún momento se me advirtió que tendría que ir a la aduana a realizar trámites, llenar formatos, etcétera, para poder recuperar mi producto. De haberlo sabido no hubiera realizado la compra.
By Ricardo C.
Product was late arriving, to the point we ran out thus affecting treatment of dog's cataracts. Product was shipped from your Los Angeles warehouse rather than your Ottawa warehouse, which had an impact on collection of costs for the product being imported into Canada. Charges had to be paid at the door to postal delivery person.
By Brian M.
never received my order
By robert S.
They are unbelievably inefficient in dealing with their costumes. If you pay them don’t expect to receive your product let alone get any refund!!!!
By Mahsa M.
On August 5 I paid for express shipping 140 euros and to this day I am waiting, I wrote to them claiming and they gave me a dhl number that they do not recognize, before qualifying I was waiting for an answer that I still wait
By margarita P.
Rip-offs! After waiting longer than 3 weeks for my order to the Netherlands and having to pay a duty of 20 Euro. I discovered that they sent me an old formula that contains Benzyl Alcohol that expires in April 2020. When you pay full price and almost the same amount in shipping and tax you would think that they would send you a good product. After contacting them they flat out lied several times and refuses to give me my money back. Or even tell me that the product is safe. Don't waste your time and money with people who think that because you live in another country that they can scam you and it also shows no respect for our beloved pets. Report to the FDA.
By Bibi
Please see my previous review
By Raymond C.
Medicamento me fue entregado 1 mes después de haberlo pedido y me llego vencido! Llego el 30 de noviembre con fecha de vencimiento noviembre 2019
By Paola marcela Martinez P.