Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
55 reviews
Hearing and Brain Centers of AmericaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hearing & Brain Centers of America are America's Highest Rated Hearing and Tinnitus Health Care Offices. If you are searching for hearing loss or tinnitus treatment from a team of doctors and specialists who strive to be the area’s best, then you’re in the right place. Choosing a new audiologist for you or a loved one can be challenging, especially when you’re looking for one with extensive experience who provides high-quality care and cutting-edge treatment technology. At Hearing and Brain Centers of America, our team knows what it takes to provide all this and more. We offer personalized care with lasting results and quality you won’t find anywhere else. Plus, all our treatments are backed by a 100% Satisfaction Guarantee!Dr. Darrow, Director of Treatment, holds a Ph.D. from a joint Harvard Medical and M.I.T. program focused on Speech and Hearing Bioscience and Technology. As a research associate at the Eaton Peabody Lab at the Massachusetts Eye and Ear Infirmary, Dr. Darrow contributed to the development of next generation auditory prostheses. His most recent contribution to patient access and affordability was advocating nationwide for a low monthly subscription option for the medical treatment of hearing loss and Tinnitus.
Hearing and Brain Centers of America (hearingandbraincenters.com) has 55 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 53 reviews with 5 stars · Clear filters
I just had my annual check up with Brandy and Trista they are some of the most caring and professional people that I have had help managing my hearing loss and tinnitus they are the model for professional customer service and care I’m very grateful for the treatment and services they provide
By Thomas R.
Amazing customer service. Wouldn’t ever go anywhere else. Brenda is terrific
By Steven
We appreciate the thorough annual checkup and latest technology to meet my dad's personalized hearing needs. Shellene Hawkins was friendly, professional, and skilled in all areas of the checkup, diagnosis and needed adjustments to his hearing aids. Our family greatly appreciates the good care for dad's hearing needs.
By Carol
My husband and I have gone through 5 hearing aid companies and have been very unhappy but didn’t think we had any more options. We just didn’t know where to turn. I got an advertisement to go to a lecture about hearing loss and decided I had nothing to lose. My husband wasn’t very happy about going but he did. The appointment rewarded us by screening our hearing us and giving us results. Free! We were amazed at how severe our hearing was. Our granddaughter is getting her masters degree in speech and hearing helps. She saw both our results and said, “grandma, now I can understand why you can’t hear!” We met with the Dr on a Friday and paid a deposit so my husband could get his that day to see if they helped. Needless to say, he was sold on them. We went to a lecture that night and he could hear every word and I couldn’t hear anything. We signed up to get new hearing aids for me on Monday. We are both extremely happy and are sharing our results with anyone that will listen to us. The only regret we have is that my husbands hearing aids are only 1 1/2 years old from the previous place. It’s hard to put a price on being able to hear again. We are telling everyone they need to trust these very knowledgeable professionals.
By Gayle T.
Great service. I’m very pleased with the detailed information provided during my visit.
By Leonard B.
Lifestyle and expectations were also discussed in appointments as well as testing. The service was excellent, all included in the price of my hearing aids. Thanks to Dr Darby for his expertise, spending time with me in every appointment and honesty about my hearing loss options.
By linda T.
Great Explanations
By John C.
Very thorough exam
By David C.
