hear.comReviews of hear.com

After a little over a month my right hearing stopped working. Text messages, emails and phone call STILL haven’t resolved the issue. $6000 dollar hearing aids shouldn’t fail in a couple of months and I am completely dissatisfied with the support I’ve received

The guy you recommended to do the hearing test told me I needed to see an ENT specialist because my test results were unusual. The specialist I saw said my ears are fine, I just have mild hearing loss.

I went back on Dec 29 expecting to follow up with my original hearing expert but I was met by a new expert who didn’t have my original program to start with in her computer. All I wanted was my aids turned up just a little and leave everything else the same. What I got after driving an hour one way was a new program that I cannot tolerate. Now I have to drive another hour each way to take the aids back for a refund

Hear.com would not let me use one of my own credit cards and insisted I open a new account with Wells Fargo. I made certain that I would not be charged by Wells Fargo until I decided to buy the hearing aids during my 45 day trial period. However, Wells Fargo placed the charge on my new credit card after only 2 weeks into the trial period, with a payment due date 2 weeks before the trial period is set to end. This feels like a classic con. The audiologist is doing his best to make the hearing aids work for me because they have required adjustments. It is unfair of Wells Fargo to demand payment before the trial period is up. I have been wearing hearing aids for 25 years and new ones usually need a full adjustment period.

I returned my hearing.com hearing aids after about a month of evaluating them. They did not perform any better for me than my $1,800 Costco hearing aids.

Obviously none of these reviewers wanted to return & get a refund. Been trying for 5 weeks to get a my money back with no success. Only want to help until you want to test the refund policy 😡😡😡😡 This is an updated review of hear.com After posting this negative review I was contacted & my $4650 was returned. The reply to my review indicates the partner firm was to blame fo not sending the needed paperwork. I have been in close contact with that company& they had verification of sending in all needed forms the day the hearing aids were returned. I am thankful I discovered this format to write a review as I got no help, Just promises until I posted my above review. My advice: find a reputable local hearing company that has been recommended by locals for the best service.

Worst hearing aid ever. It's useless! It sounded tinny so she turned it down, now I can't hear that well. Might as well have never got the aid to start with. I suggested to her to give me a hearing test with it in and her reply was "we've never done that". I would have given it 1 star but it stated "unreasonable and rude conduct" (which is untrue)

I tried getting some info on chat and got "We think that our customer support is not working"