Excellent service. Very caring. Really listened
Would recommend to orthers. Didn't presser. Like the hearing aids. Comfortable.
By Marsha
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,023 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location.At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service.We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home.We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award.Visit www.hear.com for more information.
hear.com (hear.com) has 2,023 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 1,664 reviews with 5 stars · Clear filters
Would recommend to orthers. Didn't presser. Like the hearing aids. Comfortable.
By Marsha
Thank you Dr. Dannette Baker. I cannot say how pleased I am with the attention and care for my hearing that you displayed. You made me very comfortable and satisfied with hear.com I have recommended you to a friend and I will continue to do so. The devices have improved my life greatly.
By Norman
The staff in the Brownwoo office in the Villages , FL are terrific.
By Wayne G.
At first I was a bit skeptical about working out hearing aids on line because my first experience with hearing aids was less than ok. They set up a hearing test with a local hearing consultant and the experience was nothing less than perfection. It is so nice to deal with a hearing consultant that is knowledgeable and knows product and try hearing issues. Love this experience more than I can say
By Joan
Response from hear.com· Mar 21, 2017
Hi Joan, Thank you for sharing your story. We are very happy to hear you had a great experience with a knowledgeable hearing consultant. Best, hear.com Customer Care
It's all good
By Bruce
Have just a few minor adjustments I would have preferred. I am hearing reasonably well, which is good for me, but don't understand why I cannot clean the tips myself, but need to have them replaced. Also, I have always received batteries for the life of my hearing aids. I did receive a six month supply, which I am grateful for.
By Marie
Response from hear.com· Mar 21, 2017
Hi Marie, Thank you for your feedback. We will reach out to you very soon to help ensure your hearing aids are working to your complete satisfaction. Best, hear.com Customer Care
Great customer service. I was Leary of going and a little embarrassed. I was treated with respect and was put at ease immediately. Have recommend them to a number of friends and family.
By Lin
Response from hear.com· Mar 21, 2017
Hi Lin, We are happy you had a great experience. Thank you for referring us to your friends and family. Best, hear.com Customer Care
Great customer service and quality of product
By Howard
Response from hear.com· Mar 21, 2017
Hi Howard, Thank you for the review! We are happy you are enjoying the quality of your hearing aids. Best, hear.com Customer Care