Wonderful service
Wonderful service, very flexible and helpful!
By Robb
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,023 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location.At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service.We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home.We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award.Visit www.hear.com for more information.
hear.com (hear.com) has 2,023 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 157 reviews with 4 stars · Clear filters
Wonderful service, very flexible and helpful!
By Robb
Great service and communication. Everyone did a super job and satisfied my every need. Thanks
By Amos
Great person named Charles was excellent
By Margaret
Great experience with Theresa Dempsy. Knowledgeable, pleasant and cooperative.
By Brewster
I feel like I should have had more choices in what brand and make of earing aids were offered I had to exchange the first one because of size and fit.
By Wanda
Everyone was friendly and professional. However the tape with the various sounds was overwhelming at first. Also I feel they should have encouraged me to stay longer on my first visit to get my hearing aids. My first week was more confusing due to lack of knowledge.
By Sandra
This experience has been as painless as a first time wearer could expect.
By Angela
Monroeville office very outdated and old equipment but Krista was great .also no samples of hearing aids to try .
By Therese