Plesant experience
Nice experience, all went well, very detail but no high pressure.
By Ray
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,023 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location.At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service.We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home.We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award.Visit www.hear.com for more information.
hear.com (hear.com) has 2,023 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 1,664 reviews with 5 stars · Clear filters
Nice experience, all went well, very detail but no high pressure.
By Ray
Maggie is very professional and dedicated to customer service, Maggie is a great person to work with and repersents the company very well.
By Allen
My hearing aids are so superior to the ones I had which were only one year old. I have lost a great deal of my hearing and these help me so much.
By CodeAphd
Very warm and personable, gives u plenty of time, explainin everything about aids elemenating all fear or concern about what u are purchasing . I was assured he would give me attention as long as hearing aids last.
By Adenia
Shawn Woodbrey, the hearing specialist, was excellent. As a hearing aid wearer himself, he knew what the situation felt like and what needed to be done. He was very knowledgeable and helpful. I am hearing much better! Hear.com just facilitated the appointment, so don’t know how to rate them. They were so-so.
By Janice
Great experience. Took time to answer my questions, to connect me to a hearing specialist and to follow up.
By Joseph
I want to thank John Ashmore because of him I can hear now I have a new hearing aid he never gave up on me and I want to thank him so much for being there for me thank you John
By Carmen
your rep that is guiding me thru your process has been unbelievable. I enjoyed dealing with her and also the audiologist that u sent me to is very knowledgeable, as I have been to others. very easy process
By Elizabeth