HealthyMaleReviews of healthymale.com

Response from HealthyMale· Dec 31, 2020

Hello Peter, Thank you for your patronage and your candid Trustpilot review. You placed your order on Friday 12/18 after shipping had ceased for the weekend. It shipped Monday 12/21 at 10:02a. You chose FREE USPS shipping which is taking 14+ days to deliver with the holiday season and the recent COVID spikes. Please call your local Post Office, with your USPS tracking# and make an inquiry regarding your package. If you would like to contact us, please do, at 1-800-990-9681 ext460 Thank you again, and please stay safe.

Response from HealthyMale· Dec 31, 2020

Hi Tim, Thank you for placing an order with HealthyMale.com, and for your candid review with Trustpilot. Our follow up calls are generally used to check customer satisfaction once an issue has been resolved. Unwanted calls can be troubling, so we have stop gap measures to reduce annoyance. Contact us directly at 1-800-990-9681 ext 460 and we'll put an end to those calls. Thank you again and please stay safe out there.

Response from HealthyMale· Dec 22, 2020

Hi John, Thank you for your patronage and your candid Trustpilot review. You placed your order on 12/9 and it shipped the same day. You chose free USPS shipping which is taking 14+ days to deliver with the holiday season and the recent COVID spikes. One week including a Sunday is pretty good.

Response from HealthyMale· Dec 10, 2020

Hello Kelvon, Thank you for placing your order with Healthymale.com, and we appreciate you candid Trustpilot Review. You were offered expedited shipping through FedEx, 2nd Day and overnight. You opted for the free shipping through the US Postal Service which is 5-7 business days, and during this time of year they are using all 7 days, occasionally one or two more. If you would like to contact us, please do, at 1-800-990-9681 ext460.

Response from HealthyMale· Oct 21, 2020

Thank you for your review. According to USPS.com tracking your order was delivered October 1, 2020 at 2:42 pm Delivered, In/At Mailbox, just 3 shipping days after placing your order. Sometimes the US Postal Service doesn't uphold our expectations.

Response from HealthyMale· Oct 21, 2020

Thank you for your review. It appears your order wasn’t giving you the desired affects you were looking for. It’s very important to take the product properly. Please call our medical team at 1-800-990-9681 ext. 460 to troubleshoot this product so you can get the desired results you are looking for.

Response from HealthyMale· Oct 21, 2020

For your protection, any order placed on a computer or mobile device must be followed up by a phone call from you to "voice validate" it. This is how we verify that it is you using your credit card, and not someone else. Then we expedited shipping at no cost to you to help out with your busy schedule.

Response from HealthyMale· Oct 22, 2020

On this initial order, there was an unfortunate delay in getting the necessary medical information we needed from your primary care provider.