Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
293 reviews
HealthyLineSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HealthyLine is an FDA registered company with the world’s largest selection of heated natural gemstone therapy mats. Based in New York and starting in 2013, HealthyLine quickly became the industry leader by implementing the most effective materials, combining different technologies, such as infrared (FIR), pulsed electromagnetic field therapy (PEMF), negative ions, photon light, and magnetic therapy to create advanced naturally powered heating pads and devices.
HealthyLine (healthyline.com) has 293 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 246 reviews with 5 stars · Clear filters
I have had mine for just about 3 weeks and I personally notice my body has no pain, I have so much energy! My husband is a lazy sceptic and even he is using it and getting benefits with his back. He has osteophites in his back and crippling back pain and goes on the Matt on his own which is really telling me it is helping. I would recommend this Matt and company! Suzanne
By Suzanne
Customer service was great. And my product has help me so much. Do you have pillow with the things in it to? Let me know please. Thanks.
By Sherri L.
I have shared HealthyLine information with several patients. I went through three BioMats which are double the price per each pad, but with the frustration of their electrical components breaking and no warranty I thought I would give HealthyLine a try. BioMat was more flexible and had a soothing effect like laying in the sun. HealthyLine seems a little more intense and more detoxifying, I liked both products but for the price difference I will now be recommending HealthyLine instead of BioMat.
By Carol A.
Love this product!
By Brenda
I love my mat! On it every day. When everyone around is getting colds, I am not. I have energy galore and feel wonderful. Sleeping like a rock too! My plan is to use this as my doctor. Not a fan of drugs and medical interventions. So keeping healthy with alkalizing diet and my InfraMat Pro over 60 is my goal. Thanks HealthyLine!
By Kelly
With the exception of the plastic light covers that poke in the back. It is great, we use it everyday. Even the children.
By Autumn
Really pleased with this trapeze now that I have finally got it secured to my ceiling........... very well made and secure . Excellent purchase!
By Donna H.
I am skeptical of many natural health product claims. As a critical care nurse and soldier, you learn to be fairly pragmatic about most things. I literally have come to love and likely can’t live without my mat now. Having suffered torn muscles, fractured vertebrae and herniated disks in my lumbar and insomnia thanks to aspects of my professions, I rely on my mat to reduce chronic pain and help with sleep on a daily and nightly basis. My first mat suffered some sort of failure and during the ten days waiting for the replacement, I definitely noticed a significant increase in pain and sleep. Customer / warranty service was excellent and without hassle. This company stands by their products. I am considering the full length mat in near future.
By Ian
