Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
34 reviews
HDO SportSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDO Sport was established in 2000 with a goal to offer leading edge sports products with world class service from elite athletes. Our mission is to offer fast delivery, expert advice and a straightforward buying experience to all our customers. All of our staff are athletes at Olympic, International and National levels and are committed to offering you a World Class service.Our aim is to offer the best shopping experience to all our customers. Part of this experience is our hands-on, individual approach to each and every customer. We love to make recommendations, suggestions and will provide valuable insights to allow you to make the best decision regarding your purchases.Our customer service initiative is designed to encourage you to call on our team of elite staff for their wealth of value added knowledge and expertise.We'd love to hear from you! We're the experts that will help you make the correct decision relevant to your needs.
HDO Sport (hdosport.com) has 34 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 21 reviews with 5 stars · Clear filters
Had an issue with package being scanned at post office. It was showing a sipping label was created but had not been recieved at ppst office. Holly from customer service stayed in contact with me until the package was finally scanned in my town as out for delivery. Because of her going above and beyond in my opinion I will be a customer for life!!!
By Garland L.
The first words that come to mind are Top Notch. It's funny, nowadays you go into big box stores like REI and you're dealing w/ kids that are just trying to pay their college tuition that don't really know what they're selling. However when I talked to the HDO guys I got the opposite! Their knowledge was great and they got me into the best Salomon running shoes i've ever had. Good prices, good people, Thanks HDO Sport! Godspeed!
By Bill H.
Great Pricing paired with even better customer service. Love it. Oh yeah, my order shipped fast too! More than pleased. Thanks HDO!
By Pat D.
I ordered a pair of Prana pants from HDO Sports. They were on sale and my expected delivery was to be 3-8 days from the order date. Prana delayed the shipment for almost a month as they were in the middle of a sale. In the end, HDO gave me a 2 day shipping benefit and another 10% off. HDO was in a difficult position with the manufacturer but they kept the customer's interest first and foremost. Great Customer Service! I recommend this shop and will also tell my friends.
By NNeiley
I bought two items within the past year that have since broke, one from this company and one from another company. The other other item (Oakley Goggles) I got a good deal on, where as the North Face backpack I got from HDO Sport I ended up paying full retail. Both orders were effortless and seamless, arriving in good time. Here's the end difference, the goggles from the other company I am completely out, turns out they are not authorized dealers (so to save $15 it ended up costing me the price of the entire item) where as the backpack HDO are authorized dealers, assisted me with the warranty claim, and went the extra mile to get North Face to replace the backpack no charge. Needless to say I am sticking to authorized dealers for big purchases from now on.
By James M.
