Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
609 reviews
Human Capital InstituteSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The key to this success lies in HR professionals’ ability to become strategic partners in their business by planning, recruiting, engaging, and developing their people. Since 2004, we have built our research-based learning resources on your behalf to achieve that mission. Our certifications, conferences, and on-demand content build strategic capabilities that drive personal and organizational transformation.
Human Capital Institute (hci.org) has 609 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 148 reviews with 4 stars · Clear filters
Great course and facilitator. The technology could have been better for a global virtual course but I understand HCI are looking into this. Would recommend HCI and the strategic workforce planning certificate.
By BB
Response from Human Capital Institute· Jul 29, 2020
Thank you for your review!
This was my first virtual conference. I think your team did a great job. I enjoyed the mini breaks in-between speakers with fun and/or motivating videos. I enjoyed having the option to engage over lunch or to disconnect for a minute between sessions. Day 1 was very exciting and full of valuable content. Day 2 was a little drier and covered many concepts we currently implement. Overall, the content and delivery made me want to sign up for future conferences.
By Lanya T.
Response from Human Capital Institute· Jul 28, 2020
Great! We would love to have you attend! Thank you for providing this feedback.
Though this is a challenging time due to COVID-19, the transition to a virtual conference in this first evolution was conducting quite well.
By MJ
Response from Human Capital Institute· Jul 28, 2020
Thanks for participating and your feedback! Hope to see you at another HCI event.
HCI did a good job at keeping a virtual conference engaging. I would have liked more ways to network with colleagues as well as maybe options for smaller group working sessions.
By Anonymous
Response from Human Capital Institute· Jul 28, 2020
Thanks for participating and your feedback!
Tracking recert hours on the website is clunky and not very user friendly. Sometimes I can't even access that page. I really like, and find great value, in the webinars, and the LDSS course I took. I'd love a (inexpensive :)) community of practice type follow up to that with others who have taken the course.
By Angie K.
Hi, The LSSD was very good trough Adobe Connect. smart and rich materials excellent instructor I just hope that next time we utilize zoom or any program that makes us see each other. Best regards,
By Mohammad
Great experience!
By JC A.
Great Online Course Training resources were very helpful. Course structure was just right. Not too rushed and not too stagnant. SWP model or method was clear and concise with great learning activities plus the videos were engaging. Instructor was great and did a wonderful job facilitating the online experience. The only negative I had was that I had to use my personal cell phone for audio. Why couldn't I just use my headphones and microphone? There weren't that many people on the call.
By Gilbert L.
