hayuReviews of hayu.com

Keeps freezing and refusing to load. Contacted Hayu and was told to switch sky box off and on again. As if I have not tried that, did it work nope!!!

Non responsive customer service, will take your money and not give a care in the world provide you with service they promise. The content is great but the app, the many issues with subtitles and billing, and the customer service make this all horrible. Wish I could drag Hayu like Porsha dragged Kenya.

Always stalling never comes on I pay money every month for what the worst site ever 😒

Keeps freezing, then takes you back to episodes way before. So bloody annoying, not worth £4.99 a month

Jeg kan hverken bruge appen eller afmelde mit abonnement. Skulle have læst herinde på trustpilot inden jeg tilmeldte mig! Scam.

I’ve never had this much trouble trying to cancel a subscription before. It shouldn’t be this hard — and frankly, it feels deliberately obstructive, as if they are making it difficult on purpose to keep charging customers. To make matters worse, it’s become apparent that there is no actual customer support number to speak to a real person. That’s extremely shaky and unprofessional, especially for a paid service. This whole experience comes across as a cash grab, not a customer-focused service. Rest assured, I won’t be subscribing again or recommending Hayu to anyone. Cancelling should be easy — not something that takes multiple days of stress and wasted time.

Hayu have now agreed to waive charges which they were never entitled to I do not feel however that I would recommending them

Absolutely disgusting company. Please never ever give them your money!!!! Customer service is dreadful and have no respect for the customers. Cancelled my subscription 5 times month on month and to my surprise they take money off me each month (SOMETIMES TWICE) emailed to complain 5 times over 5 months and to this day the charges are still being made, each time I have received a short email back saying the charges are valid. Worst company I have ever come across. Should be shut down.