Twice took my money for out-of-stock items — company admits its stock claims were "inconsistent"
Twice burned. Havn took my payment for chains they didn't have — order #13955 ended in a $79.20 refund, and order #14629 ($79.20, Oct 2026) never shipped at all because both chains were out of stock. The refund took weeks of chasing. When I asked if the items were back in stock before ordering again, their reps contradicted each other within hours: one said the warehouse confirmed everything in stock, the other said they couldn't confirm availability and told me NOT to order. When I asked for any written guarantee, Havn admitted in writing: "Our earlier statements about availability were inconsistent... Please do not place another order based on those statements." A company that tells its own customer not to trust its stock claims should not be taking orders. Meanwhile they keep sending "last hour!" promo emails urging me to buy. Avoid.
By RAJ T.