HatoriknivesReviews of hatoriknives.com

Item has to come from China which is not made clear on site. Masquerading as genuine Japanese knives. Never received item and cannot get response from customer service

AVOID like the plague! I wish I had looked at Trustpilot before purchasing a gift for my sister. They took my money but the shipment has said Pending since the beginning of May with no further updates. I have emailed the company twice with no response, so I will have to get the money back from my bank. Why can't people just make an honest living?!

Scam! Took my money and gave me a fake tracking number. No answers to my attempts to contact them. Had to chase my money back through my CC company.

I used the sharpener on 6 knives that were already pretty sharp, I noticed that the rougher end coating was peeling off. I emailed the company but one week later no reply. Unfortunately they don’t offer PayPal as a gateway so no refund from my bank on a debit card.Their info@hatori email address supposedly available 24 hours today never responds.

Useless sharpener, my global knifes needed professional help after using this tool.. perfectly presented but bad product and no reply to my not satisfied money back request.. don’t buy here

My son ordered a 7 piece knife set as he is going through his college course for hospitality and food prep…..used his well saved money to pay for this himself (£123)…… no updated tracking details… still says ‘awaiting dispatch’ when they should be on their way/here…. Opened a case with NatWest. Fingers crossed they give him his money back!! Stay clear at all costs

Ordered knife sharpener, shipping was via Evri, they couldn't find my address even though it's been there for 400 years and returned the product to the supplier. Then they wouldn't respond to me via email or phone. In addition my data was compromised by Evri and I had a fraudulent attack via SMS on my credit card, then having to get my card replaced.

Ordered rolling knife sharper still not arrived and no answer from them that's been 3 Weeks