Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
78 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Harper Wells is listed under Photography.
Harper Wells (harper-wells.com) has 78 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
Showing 77 reviews with 1 star · Clear filters
The clothing was nothing like the advertisement and the fit was not even close to the size ordered. After way too many attempts to return or get any kind of return service I had to give up. Dont buy from them!
By JB
I agree with all the negative reviews. The two items I ordered in the same size fit completely differently, I was given the run around when trying to return my item and the quality of the items was terrible.
By Jacqueline S.
Shirts did not fit and were the cheapest product I have ever seen. There is no return, they string you along. They offered to replace my stuff with a larger size and only charge me $33! This taught me a lesson to research before buying. Shame on me.
By Steven F.
I ordered two pair of winter boots. They came vacuum sealed in a 12 x 12 plastic cube. The boots were all creased and wrinkled. I requested a refund they have given me the runaround very poor customer service. Very poor quality. I would’ve done better at Kmart or Walmart.
By Janice
Do not buy from this company. The shoes arrived cheap looking and did not fit. I asked for a return slip immediately and they have put me off. Stating all sorts of different things to me and now they have gone silent after 5 days. Do not buy from them.
By Margaret A.
The quality of the product is terrible. The items look high end on their website but the actual clothing and shoes are inferior - the materials are all cheap fibers, poor fitting. The show a store front in Boston but this is a Chinese scam site. They say you can get a refund but they will only give you 25% of the original purchase. There communication is poor- they make it really difficult to return the purchases. The website is not what it is - no truth in advertising
By DEBRA C.
Its a scam! Shoes were pure plastic. When I asked for a refund (3 times) the best offer I got was a 20% refund. turned it over to my credit card bank.
By Nancy F.
If I could have left no stars I would. DON’T BUY from them you’ll never get your money back. They will write back to every 5 or more days with no resolution. For me the shoes are rubber molds not real leather. I can’t return them now since they are not responsive to my emails for a return voucher. I didn’t read reviews ahead of time. Please be smart.
By donna B.
