Harland ClarkeReviews of harlandclarke.com

Harland Clarke is a MONEY WHXRX. (I assume you can decode this desciption of their business model. When i 1st went online to request new checks (which my bank provides for free, Harland Clarke required a $17.00 shipping fee. I went to my bank who ordered them, and I just received them WITH NO SHIPPING CHARGE. HARLAND CLARKE SUCKS

My bank changed hands, and forced me to order my first batch "free" from this company. They got my name wrong initially. I corrected it. They sent me an email saying they were shipping checks with the correct name. Then I got the checks - my name was wrong. I called their so-called customer service. It was just an AI bot that repeatedly hung up on me, and refused to put me through to a human operator. I emailed them. They said to wait 48 hours for a reply. That was a week ago. Nothing - I have defective checks, and no way to remedy. Do NOT recommend this company.

My bank has us ordering checks through them. When it comes to check out, it just lags every single time and im unable to order checks. When I called them, the automated voice refused to connect me to a representative and kept hanging up on me. After finally being connected, i waited 25 minutes on hold - only for them to tell me their system doesnt like Apply products. They have a contract through American Express, they are on Costco, and probably everywhere else and they cant fix this? Terrible service.

I ordered checks on July 8, 2026. Was told to expect delivery 8/16/26 Checks did not arrive. When I called to inquire about them, I was on hold for over 1 hour, and am still on hold. No way they are this busy. Horrible service. I was charged $17 for track able delivery.

Tried tracking my personal mailing labels. But you cannot get past the loop on their phone system. typing in your routing number and account number with zip code, the message pops up, "we are unable to locate your order history." Waiting for bank to call. Will file a fraud charge if I do not get a resolution to this. Their Customer Service is non-existent. Will Never us this site again!!!! Horrible! Plus they overcharge for their products. Do not use this site. There are others with better service.

Worst experience of my life they said my personal checks was delivered on Wednesday. I never received them. I had to change my account numbers at the bank fearing my checks got into the wrong hands and then on Saturday I received my check order which is incorrect of course because I changed my account number. I called customer service. They were not very helpful. I told them I am not paying for the checks since I did not receive them and the order is now incorrect, and they may no indication of correcting a problem. I will never order checks from them again, and I advise the public not to order checks from them their were rude on the phone and not helpful.

When I opened a new account at my credit union a few years ago, my representative ordered my new checks for me to get me started. The checks that arrived (from Harland Clarke) were fine quality, no complaint. At the end of last year I reordered new checks from Harland Clarke. I took a chance and didn't pay for Priority Mail. The checks arrived, eventually, but the quality is abysmal. Just as one reviewer wrote, the checks tear from the top under the binding, which was done incorrectly. This results in a torn, useless check. Now I actually have to cut the checks out with scissors (good luck!) or a straight edge. And the checks are so flimsy. I've never experienced anything like this with any other company that I've ordered my checks from. Honestly, is this company for real?! For the price I paid, I expected better, not the best, but better. I tried to file a complaint, first online then by phone. Of course, my email was ignored and trying to reach customer service by phone? Yeah, good luck with that. No matter what I did the stupid, useless automated system wouldn't connect me to a real, live human. Imagine that! Doing business with a company and you can't even deal with a human being. They take your money, send you crap and you can't do a darn thing about it! Buyer beware, do not do business with this company!! :(

This information was shared with the company. I echo what others have written. Placing an order for checks was a nightmare. First, I was told after three years pass without reordering,names are washed from the system. So I worked with a staff to place a new order. Weeks went by, and I was told it was being verified. No checks arrived. I called my credit union and asked them to check. The staff member was told it would be verified and the checks sent out ASAP. Well ASAP means nothing. I called today and got a woman who knew how to check. She said there was no order in the system. This is the most inefficient company I have worked with. They fail to understand that purchasing with a credit card has taken away from writing checks. So people are reordering much latter. I feel I and the teller at my credit union were lied to so I followed up. There was never going to be checks arriving. There are multiple companies were people can order checks. Stay away from this company. I also advised my credit union to remove their name from the site as a place to order checks. Lets see how long it takes before Harland Clarke are out of business.