Product Confusion
1. Can't figure out how to connect too there house. 2. Husband can't figure it out and he's not stupid. 3. Very flimsy. Looked better on line.
By Linder
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
81 reviews
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Hardpointing (hardpointing.com) has 81 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
Showing 16 reviews with 3 stars · Clear filters
1. Can't figure out how to connect too there house. 2. Husband can't figure it out and he's not stupid. 3. Very flimsy. Looked better on line.
By Linder
Didn't see a difference
By cheryl T.
I didnt realize it was being shipped from overseas. I thought it was an American product, very disappointing. Also when you look at advertising for this product it appears that you are getting the magnetic one AND the unmagnetic one in a nice box I could use as a.gift. all I got was the .magnetic one in just a shipping envelope! Very disappointing
By Liz D.
I had no idea it was coming from Italy. Communication was frequent with updates that kept putting it still in Italy, and then one day it just showed up. It took 3 or 4 weeks.
By DJ W.
I like the product but the ball won’t roll easily at all so I can’t get the oil onto my skin.
By Sally P.
Well, I was just disappointed in how long it took. Kept looking for it kept tracking it. But anyway upon using it, it keeps getting stuck in the flow. Maybe I have to learn how to use it. I just used it for the first time today.
By Evie Tyler W.
Product came relatively fast Looks as described Should have come with instructions I had to look it up on chatgpt.com
By Donna L. C.
I cant honestly answer. I haven't had a chance to use it. Will let you know after I use it. Instructions are too small print to read. Can you tell me? Thank you Barbara Lowas
By Barbara L.