Customer service is excellent
Customer service is excellent. I highly recommend this company. I just personally don't require the product anymore. Thank you for all your help. Mary Ham
By mary H.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
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350 reviews
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Welcome to HappyWags. We're a pet supplement brand providing clean, purposeful formulations for dogs and cats. Every product is made with US-sourced ingredients, tested by independent labs, and dosed transparently so you always know exactly what you're giving your pet. We care deeply about ingredient quality, label honesty, and making products that genuinely support the health and well-being of the animals we all love coming home to.
HappyWags (happywags.co) has 350 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 153 reviews with 5 stars · Clear filters
Customer service is excellent. I highly recommend this company. I just personally don't require the product anymore. Thank you for all your help. Mary Ham
By mary H.
The support teams are very helpful and excellent services
By Connie Lai Shan L.
I am excited to try Wags - and hoping my cats will benefit from this Addition to their diet. Customer service has been very supportive..
By Carol Bell C.
I really like their product. My Maine Coon who is a very picky eater did not even mind it on his food which is amazing and it makes me happy. I would purchase Happy Wags again.
By Pam S.
I REALLY LOVE THE HONESTY IN THIS COMPANY. EXCELLENT DISCRIPTION ON THE PRODUCTS NEEDED TO BETTER THE HEALTH OF MY CAT. THANK YOU HAPPY WAGS.
By CHARLIE B.
Fantastic customer service. Happy Wags makes a big difference in our adopted stray cat's life. Her coat is silky and the supplement helps her kidneys. She is a happy girl.
By Anne M.
I placed an order and the product was received in a timely manner. I wrote emails a couple of times and always received a response back with guidance and good information. Thank you.
By Darlene
I placed an order and received it, But my cat had passed away, so I no longer needed it.I asked if they could refund the money, and they kindly said they would.And they said they would also cancel any further subscriptions. They're a very good company
By Julie E.