I wanted to cancel my subscription and…
I wanted to cancel my subscription and customer service was able assist me with doing so.
By W Matthew G.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
350 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to HappyWags. We're a pet supplement brand providing clean, purposeful formulations for dogs and cats. Every product is made with US-sourced ingredients, tested by independent labs, and dosed transparently so you always know exactly what you're giving your pet. We care deeply about ingredient quality, label honesty, and making products that genuinely support the health and well-being of the animals we all love coming home to.
HappyWags (happywags.co) has 350 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 42 reviews with 4 stars · Clear filters
I wanted to cancel my subscription and customer service was able assist me with doing so.
By W Matthew G.
Customer Service was very helpful and responsive. Please give the product a try.
By Kathleen V.
Excellent product, my Cats are wagging their tails with joy.
By Karen L.
My experience was good. I was treated fairly. Their response time was fast and there was nothing wrong with the product
By C. H.
I didn’t get a confirmation email about the product I ordered but after contacting HappyWags I looked in my junk mail and found the confirmation. It was frustrating because I was charged and couldn’t understand why I had no confirmation information. I emailed to happy wags and they told me how to find the email and were very kind and understanding about the difficulty I encountered. The customer service is excellent and I will order from them again.
By Arlene C.
Had a very good experience with this company. I had some issues with the product i purchased and I emailed them. They responded quickly and fairly. I was very pleased!
By Kathy L.
I purchased the collagen liquid for my dog. I am trusting it will help with his itching problems. I have been using Apoquel but would like a more natural alternative. I am looking forward to having his problem helped with the HappyWags alternative. I even got a discount on the first shipment.
By Janie L.
Their customer support took care of an order that never delivered and actually got me the product I ordered. Communication is a little slow, but they came through! Thanks for making it right!
By Sheri M.
Response from HappyWags· Oct 21, 2026
Thank you for sharing your feedback. We're sorry to hear about your experience with us. We'd appreciate the opportunity to review your concerns and work toward a resolution. Please send us a message at [email protected] so our team can look into your case and assist you further. Your satisfaction matters to us, and we'd be happy to work with you toward a solution.