Great customer service
whenever I've had questions on an order, customer service has always been really nice to work with!
By Sarah D.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
907 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Happy & Polly 🐾Happy & Polly is an online pet store that specializes in providing a selection of endearing and comfortable products for our beloved feline companions.🐾 We understand the special bond between cats and their cat parents. That's why our mission is to create a dreamland where cats and their loving parents can find everything they need. At Happy & Polly, we offer a diverse range of products, catering to both the daily needs of your cat and the desire for customized accessories. From essential items like Cat Trees and Water Fountains to unique options such as our Custom Pet Portrait Stamps/Phone Holder, we have curated a collection that encompasses both practicality and individuality.📨If you have any problems or concerns, please don't hesitate to email us. We'll get back to you within 48 hours. Visit Our website Email US
Happy & Polly (happyandpolly.com) has 907 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 620 reviews with 5 stars · Clear filters
whenever I've had questions on an order, customer service has always been really nice to work with!
By Sarah D.
The customer service was great. They provided me with a couple options, were communicative and offered to help despite my warranty being expired. I got the piece I needed in a timely manner.
By Kristine S.
Loved the cat tower, easy to put together with a friend and nice quality
By Alisha
Perfect likeness from the picture. Great quality and very well priced!
By Buddy’s M.
Had a great experience, quick delivery, and earned some points to go toward a future purchase!
By Sara
My cats absolutely love their gothic cat tree and the bats are still hanging even after my cats have played with them. It's full of fur and well made I'm so happy with it.
By customer
Quick delivery. Super cute product! My cat loves her donut car
By Ashley O.
I did a picture of our dog. It was perfect!! Love it!!
By Usejog