HandsofaChildReviews of handsofachild.com

I am very unsatisfied. I spent money on a purchase I never received and after multiple attempts to contact customer service I am still without any communications from this company at all. Total waste of money and I am wondering if the whole website is a scam.

I am a new customer and I made my first purchase two days ago. I created my account online and I could see my order. My credit card was charged but it states on my profile it's processing, when I know the charge was paid. I am unable to download the Ebook I ordered for my students. No one has communicated with me when I sent emails inquiring about my purchase as the download states the file does not exist. My order number is: 100035088. I really would like an update as this is my first time using the site and I'm hoping it's not a scam at this point.

I have contacted this company with no return response. Downloadable but no way to transfer to a student when ordered by a school. When contacted they did not respond to either email direct to Nicole nor the service help email

I ordered from your site and can't get my download. I click to try to register, says I am registered, I guess at checkout. I try to reset my password and it just rerouts me to their main page. So frustrating. I threw away my money here.

BUYER BEWARE! Was sent incorrect Lap book print outs (corral reef instead of dog breeds). Tried for almost 2 weeks to contact someone to send me the correct ones. No RESPONSE. We would like to try this new curricula but it is incomplete. Tried and tried to get a hold of the company but nothing. All we want is the correct print outs sent to us. Would not buy from this company again due to the lack of customer service.

I loved your resources, and will review them after I have used them this year in my classroom. However, your website had a very difficult issue. Every time I would click on a link, it would redirect to a blank page. The only way I was able to navigate the website was to click on a link multiple times, which would bypass the error and take me to the right page. However, when I wanted to do a simple task like change the number of items shown per page, it would again take me to the error page and I could not click on the link multiple times because it was a drop-down menu. I believe the issue could have been related to compatibility with Internet Explorer. However, on my computer I am not able to download other browsers, and it was a tedious experience to simply find and purchase 3 lapbooks that were all under the same section. I just pulled up your website to see if it was still having the same issue (I used the website about 3 weeks ago). It seems like you have updated the website since then, which is great! There were some design changes that look good. I clicked on links and did not get the error message. However, it does seem like links don't always go to their intended destination and instead they take you back to the home page. So basically the same issue is happening, just with the redirection going to the home screen rather than a blank page. Once again I had to click on a link multiple times to get the website to direct me to the correct page.

I've tried communicating 2x via web portal email and direct email with no response. It's been close to a week now. I am not satisfied with my purchase and would like to return items for refund and some form of contact/acknowledgement.