Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 1,057 reviews with 5 stars · Clear filters
Jazmine did a great job at answering my questions and making sure the parts needed to fix the collar are being sent out. The call and resolution was less than 5 minutes.
By Rockin
Response from Halo Collar· May 30, 2025
Thank you for the great feedback! We’re glad Jazmine was able to assist you quickly and efficiently. We appreciate your support!
Love my Halo Collars. They’ve worked great and have really changed the relationship between my dogs and I for the better!! As much as I love the collars, Halo’s quick & accessible customer service through the app when I’ve needed it has been incredible. At a time when every other company’s customer service sucks, Halo’s is Second to NONE!!
By Scott A. R.
Response from Halo Collar· May 27, 2025
Hi Scott, thank you so much for such an amazing review! We loved hearing your story!
Customer support was very helpful in a few questions I had in setting up my fences & how to adjust the strength of the warnings.
By Janet A.
Response from Halo Collar· May 27, 2025
Thank you so much for your review, Janet!
Monica was super helpful and totally helped me with the issue that we had with our map!
By Phebe
Response from Halo Collar· May 22, 2025
We love to hear this! Thank you for your willingness to share.
I cannot be more happy with my service ever
By Jessie V.
Response from Halo Collar· May 22, 2025
This is fantastic to hear, Jessie! Thank you so much for sharing.
Andrew was very helpful, polite and patient. He asked a few questions and listened to my responses carefully. This was my first call to the Support Team. Andrew provided me with positive impression of the Halo company. We concluded with a plan for trying to resolve my internet strenght issues and my dogs collar familiarization problems for our two livestock guardian dogs.
By Jill D.
Response from Halo Collar· May 22, 2025
Thank you so much for your kind words about our support team! We are so happy that we could assist you.
Monica was clear and asked the questions needed to get to the root of my problem. I was very satisifed with the results
By rebecca M.
Response from Halo Collar· May 21, 2025
Thank you so much for sharing and shouting out our team, Rebecca!
Spoke with Aaron about a defective collar this morning. Wonderful gentleman. He explained the halo care plan which I purchased after we hung up. I love the collars and the support I receive from the halo team.
By mike G.
Response from Halo Collar· May 20, 2025
This is fantastic to hear, Mike!
