Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 1,057 reviews with 5 stars · Clear filters
Aaron was wonderful. Very knowledgeable. He was patient while I navigated through the app. Technology isn’t a strong suit for me. He was reassuring and encouraged call back, to dog park, with any further issues. Thanks Aaron!
By Sandy M.
Response from Halo Collar· May 1, 2024
Sandy, thank you for sharing this with us!
Customer service has been great both times I needed to contact them! I feel very confident that if I ever need to in the future, they will take care of me!
By Holly P.
Response from Halo Collar· May 1, 2024
Holly, thank you so much for your kind words!
Jaqueline was very helpful and quickly determined my collar was no longer working and needed to be replaced which she initiated right away. I am very pleased with the response.
By David J.
Response from Halo Collar· May 1, 2024
Thank you so much for sharing, David!
Jacquelyn was very helpful and walked me through everything! She was very patient and explained things well.
By Sonja W.
Response from Halo Collar· May 1, 2024
We love to hear this, Sonja!
We have been extremely happy with our Halo Collar and the support we have gotten from the very beginning 2 years ago. Any time I have had a question or issue they were with the answers and the solutions. Aaron quickly took care of everything.
By Jacque K.
Response from Halo Collar· May 1, 2024
Thank you for your review, Jacque! We appreciate it!
The support was awesome. Replaced a broken collar with one chat. Not enough good things to say about halo collars.
By Michael M.
Response from Halo Collar· Apr 30, 2024
Thank you so much for sharing, Michael!
Aaron was so helpful with my many questions and issues today. He took the time to figure out and troubleshoot the problem resulting in fixing the issue! He was patient in explaining what I needed to do on my end as far as resetting the collar and fixing the app.
By Alycia R.
Response from Halo Collar· Apr 30, 2024
We love to hear this, Alycia! Thank you for sharing.
Customer support is incredible and they’re very easy to work with. Hours of operation are vast and you can be connected to someone ASAP with little hassle. The halo collar itself has been amazing. There is definitely a learning curve but it’s easy to get past, especially with all the training videos and easy access to tech support. It’s been such a relief to have a GPS on my beagle and it has already paid for itself in reduced stress alone. It has also helped tremendously with training. 10/10 would recommend this product and company to any dog parent.
By Davis
Response from Halo Collar· May 1, 2024
Wow, thank you so much, Davis! We love hearing how much you love your Halo Collar!
