Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 1,057 reviews with 5 stars · Clear filters
Excellent customer service with each agent I spoke with on multiple occasions. Halo also has great business integrity, and works to provide complete customer satisfaction! Very pleased with my outcome.
By Christina S.
Response from Halo Collar· Jul 17, 2025
Thank you for the review!
Original collar died, called customer service and quickly found that we had a dead collar. Quickly replaced and customer service rep was very polite. Replacement was shipped that same day. Very impressed!
By Charla S.
Response from Halo Collar· Jul 15, 2025
Thank you so much for your kind words! I'm glad we could get a quick resolution for you—your feedback means a lot!
Alexis is very helpful.
By Debra
Response from Halo Collar· Jul 15, 2025
Thank you for the review!
She provided me with valuable information!
By Tina S.
Response from Halo Collar· Jul 15, 2025
Thank you for the review!
I can't say enough good things about the team at Halo. I have never dealt with such a responsive and friendly team. Full disclosure, the first collar I received failed and while they did an excellent job of replacement, I decided to test drive another pricey brand to make sure I had the best GPS fence system for my dogs. Long story short, the quality of the collar and the responsiveness of the Halo team won out in the end. I returned the other collars and am happy to say, I'm Halo for life!
By Tiana D.
Response from Halo Collar· Jul 14, 2025
Thank you so much for the amazing feedback! We're honored to have earned your trust and thrilled to hear you’re Halo for life. Our team is always here for you and your pups! 🐶💛
Polite and thorough. Helped me troubleshoot. Patient with me as I did steps. Excellent customer service. Very helpful. Quick. Solved problem.
By Melissa
Response from Halo Collar· Jul 10, 2025
Thank you so much for the review! We take pride in always helping our customers!
She was very helpful but I am very disappointed in the product, especially since I was not able to use it fully for the first month hopefully when I get the new one I can actually trust the collar on my dog.
By Jessica T.
Response from Halo Collar· Jul 10, 2025
Thank you for your feedback—I’m glad to hear our team was helpful. I’m sad to hear the collar didn’t work as expected at first, and I truly hope the replacement gives you the peace of mind you’re looking for. Please don’t hesitate to reach out if you need anything!
We love our Halo collar, it gives us piece of mind to know we can check on our pup at anytime during the day and know she's safe. It's easy to set up and use. We have owned our collar since May of 2023!
By Natilie C.
Response from Halo Collar· Jun 4, 2025
Thank you so much for your kind words and for being part of the Halo family since May 2023! We're thrilled to hear the collar has brought you peace of mind and has been easy to use. Knowing your pup is safe and secure throughout the day is exactly what we strive for. If you ever need anything or have questions down the road, we're always here to help. Give your pup some love from us!
