Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 1,057 reviews with 5 stars · Clear filters
Tiffany was super helpful, and great to talk to! She helped me resolve all my issues in one video call, and was friendly as well ❤️ the Halo collars are pieces of technology that are going to need maintaining no matter what, and having reliable customer support that you don’t mind calling is so important.
By Mara L.
Response from Halo Collar· Jun 6, 2024
Thank you so much for this amazing review! We are so happy you love your Halo Collars!
Very helpful! The customer service team members are knowledgeable and polite. They seem to care about the customer's satisfaction and product quality. Great company!
By Leah P.
Response from Halo Collar· Jun 6, 2024
We're happy to hear that our team could effectively assist you!
Sabrina and Q were amazingly quick to help me ratify an error alert on setting up fences. All work great and my pups are learning quick and love being free with me outside as they wear their collars!
By Bridgett C.
Response from Halo Collar· Jun 6, 2024
We are thrilled to hear that your pups are loving their off-leash life!
My most recent interaction was with Quinterrace E and he along with all of the agents I have ever talked to at Halo was amazing! This company either provides amazing training or just gets really lucky with the agents they have! Quinterrace was very knowledgeable and quickly resolved my issue in less than 5 minutes! I usually make my husband call to deal with any issues with companies but I volunteer to call halo when needed as they are very pleasant to speak with and always have an answer!! I can not recommend Halo enough as we love the collars for our dogs and they are extremely helpful and kind!
By Lynn
Response from Halo Collar· Jun 6, 2024
Wow thank you so much for this amazing review! We are so happy to hear this.
My experience was exceptional. First time ever using Dog Park. Very friendly, extremely knowledgeable and patient with me. I was worried about my Halo Collar and she was able to walk me thru trouble shooting step by step.
By Grace
Response from Halo Collar· Jun 5, 2024
Thank you so much for your review! We are so happy to hear this.
Damien was very helpful in addressing the issues with my collars battery. He helped me set up replacing my collar and made sure I understood all the options available. He was polite, friendly and very professional. Thanks Damien for all your help!
By Kaitlyn W.
Response from Halo Collar· Jun 5, 2024
We love hearing our team was helpful! Thank you for your review.
Support was quick to analyze the issue and offered an acceptable solution to it. Really appreciate the ability to talk to a live person. Sierra was great
By Hobson
Response from Halo Collar· Jun 5, 2024
This is amazing! We love to hear it.
Sierra was exceedingly honest, kind, and helpful in resolving both past and current issues we had with our collar. Most of the time, the Halo collar has been a blessing to our family, whether we are home or traveling. We continue to recommend this collars to others. There is some room to improve in its functionality in shallow water conditions, but overall it is a terrific piece in keeping our beloved furry friends safe.
By Danielle M.
Response from Halo Collar· Jun 5, 2024
We are thrilled to hear this and so happy that your pup is safe with Halo!
