Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 1,057 reviews with 5 stars · Clear filters
Excellent service at always from Halo, Noah S. was able to quickly resolve the issue. Halo stands by their products and customers.
By Jeremy R.
Response from Halo Collar· Jun 11, 2024
Thank you so much for your kind review! We are so happy to hear that our team was able to assist you.
Great customer service. Our halo collar gave a warning on my phone app about the LTE chip and to contact support. So did that and it went to a "dog park" session which didn't seem to work for some reason. Got a call from Darrel a few minutes later who apologized for the delay (their were some technical issues) he saw the warning from the collar on his side, reset it but told me it will continue to have issues so he walked me through submitting request for a warranty replacement. We have had the collar for almost three years now with no issues and it was out of warranty. Cannot complain about that!
By William C.
Response from Halo Collar· Jun 11, 2024
This is so amazing to hear! Thank you so much for sharing.
Prompt and quick issue was deemed unable to troubleshoot so warranty option was quickly chosen. Executed it very quickly and efficiently.
By Russell K.
Response from Halo Collar· Jun 11, 2024
Thank you so much for your review! We are thrilled that we were able to assist you.
Very good service I love that you can video chat with people and get it done so fast
By Chris
Response from Halo Collar· Jun 11, 2024
We are so happy that we can help!
Sabrina R was so helpful and able to find me a solution to my problems so fast and I could not be happier with her support and quick actions. My dogs will be happier being able to roam free with her help soon!
By Glen
Response from Halo Collar· Jun 11, 2024
We are so happy that your pups are safe with Halo! Thank you for sharing.
Easy to use, great support.
By theresa H.
Response from Halo Collar· Jun 10, 2024
Thank you so much for your review!
We love our Halo Collar! Our dog used to be the worlds worst about running off- after 2 weeks of training on our Halo Collar, he no longer runs off and stays within his boundaries! We have had our collar just shy of 90 days now & we definitely wished we had bought this collar sooner! Also, customer service has been awesome! Tiffany was super helpful, kind and responsive! No wait times on talking to someone and just super impressed with the overall customer support!
By Jacob & Jodie M.
Response from Halo Collar· Jun 10, 2024
We love hearing this! Thank you so much for sharing. We are thrilled we could assist you!
Phone call was answered promptly. Very knowledgeable person resolved all of my issues and questions. Great Experience!
By Ashley W W.
Response from Halo Collar· Jun 10, 2024
Thank you so much for your review! We are always happy to help!
