The collar is not alerting us when our…
The collar is not alerting us when our dog breaks his fence (nor is it stopping him).
By Diane
Response from Halo Collar· May 15, 2023
Hi Diane, We're sorry you've been having trouble and want to look into this for you. The best way to get live, face-to-face help from the Halo Support Team is to visit us at our virtual Halo Dog Park. You can access the Dog Park at dogpark.halocollar.com, or through the Halo app under Settings > Halo Dog Park. We look forward to learning more.



