Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 1,057 reviews with 5 stars · Clear filters
The Dog Park customer support is easy to access and the staff have been extremely helpful each time I have reached out.
By Cynthia B.
Response from Halo Collar· Jul 1, 2024
Hi Cynthia- We truly appreciate your positive feedback. It’s wonderful to know you enjoyed our service!
Ricky was very professional, very informative, and he was able to resolve my issue. In the process, he was providing me pointers to assist with issue prevention in the future with my "wandering" issue! Thank you so much for the feedback and awesome experience.
By Bob
Response from Halo Collar· Jul 1, 2024
Hi Bob- Your satisfaction means the world to us. Thanks for sharing your experience!
The Dog Park assistance was very quick and easy to get support! Having a slight issue with the GPS signal so the collar was showing that it was outside of the fence while it was actually inside. After a quick walk through to check the GPS signal and reset my range the collar is working and functioning properly again.
By Brianne A.
Response from Halo Collar· Jul 1, 2024
Hi Brianne- We're so happy to hear you had a positive experience with us. Your support is greatly appreciated!
Ricky was a real straight shooter. He was knowledgeable, straight to the point, and conversed like every day people. He wasn’t just reading of a prompt, he actually knew what he was doing and didn’t beat around the bush with scripts. This is the kind of customer service I can appreciate. This company has been nothing but great. We couldn’t be happier with our collars.
By Timothy S.
Response from Halo Collar· Jun 28, 2024
Thank you so much for your review! We couldn't be more thrilled that you are enjoying your Halo Collars!
Noah was very helpful in getting us the tracking information for our replacement collar. Halo always has excellent customer service!
By Alexys B.
Response from Halo Collar· Jun 28, 2024
We appreciate your kind words, Alexys!
We have loved our halo collar. It keeps our pup safe and happy in the boundaries- safe from running onto the busy road or into neighboring properties- and happy to roam our 5 acre farm. Recently it stopped working out of the blue, which was disappointing. A quick call with a customer service rep, Darrell R, and we’ve got a replacement on the way. Couldn’t be more pleased!
By Cammie S.
Response from Halo Collar· Jun 28, 2024
Hey Cammie- We are thrilled to hear that our team was able to assist you! Thank you so much for being a loyal Pack member!
I had a concern about the collars prongs not staying in the collar. Jacqueline was very nice and let me know that’s not normal and gave suggestions on how to help it in the future and sent some new prongs to me.
By Taylor B.
Response from Halo Collar· Jun 28, 2024
Hey Taylor- We appreciate you sharing your customer service experience with us! Please don't hesitate to reach back out with any further questions.
My collars are great and give me so much peace of mind! I recently needed some help with GPS signals and Jacqueline was so patient and helpful! An overall great experience!
By Mischelle P.
Response from Halo Collar· Jun 27, 2024
Thank you so much for sharing! Please don't hesitate to reach out with any other questions or concerns!
