Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 95 reviews with 4 stars · Clear filters
This collar is easy to use and when there is an issue the people on the other end in the dog park are very helpful. Darrell R. Was great!
By Jennifer S.
Response from Halo Collar· Jun 27, 2024
We love hearing this about our team. Thank you for your review, Jennifer!
Overall like the collar a lot. Would like to be able to turn the shock up higher when needed.
By Tim S.
Response from Halo Collar· Jun 25, 2024
We are happy that you are enjoying your Halo Collar! Thank you so much for your feedback, Tim!
We have had several issues with the GPS levels and giving feedback when it shouldn’t, but customer service has always been great to deal with when I do need to call. I like the idea of the overall product, if you can actually get it to work like it should. Hopefully ours will be finally functioning properly and we don’t have any more issues with it.
By Karissa
Response from Halo Collar· Jun 25, 2024
Hey Karissa- We are so happy that our team was able to assist you during this time! We are disheartened to hear that you had had any issues with your collar. Please do not hesitate to reach out with any questions or concerns!
I called in to ask for support on a billing question. My credit card company was denying the card because the address did not match. Kadaija was very helpful one I was connected. The phone line did not work great, and I sat on hold for over an hour. However I used the zoom link and had much better response. It was under 10 minutes. Today is Saturday so I assume the wait was because of the weekend. I would suggest using the zoom meeting option instead of the phone call. If Halo had a system that could call you back when it was your turn, that would be amazing.
By Alec C.
Response from Halo Collar· Jun 25, 2024
Hi Alec-Thank you so much for your invaluable feedback! We are so happy to hear that you had a good experience with our team.
Sierra B. Was friendly and knowledgeable, she did a quick reset of the collar and walked me through verifying the collar and fence.
By Kevin B.
Response from Halo Collar· Jun 19, 2024
We are so happy that our team was able to help!
Jackelin very helpful
By el fuerte A.
Response from Halo Collar· Jun 19, 2024
We love to hear this!
Our older collar quit receiving downloads. I never did find out exactly why but finally decided to upgrade the collar to a halo 3 after we tried several methods to fix it. All agents I spoke to were very helpful and courteous. We rely on these collars for our guardian dogs who keep our livestock safe. They aren’t just working dogs, but members of the family. Well worth the peace of mind knowing where they are and that they are safe on our several hundred acre farm. I do recommend enrolling in the halo care program.
By Lisa M.
Response from Halo Collar· Jun 19, 2024
Thank you so much for your feedback and review!
Sierra was patient, friendly and very knowledgeable. She successfully helped to correct the issue I was having.
By Marinade
Response from Halo Collar· Jun 13, 2024
We are so happy to hear that your issue was resolved! Thank you for your review!
