Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 1,057 reviews with 5 stars · Clear filters
Emma did a great job. The replacement collar is supposed to be shipped out. I’ll have the defective collar shipped back as soon as I receive the replacement. Emma did a great job explaining everything. Thanks to customer service personal like Emma.
By Maurice B.
Response from Halo Collar· Jan 9, 2025
Thank you for your kind words! We're thrilled to hear that our team provided excellent support and explained everything clearly. Your satisfaction is our priority!
Great experience with the Halo Customer Service team! Kind, proactive, and highly responsive and understanding.
By Nick E.
Response from Halo Collar· Jan 8, 2025
We're thrilled to hear about your positive experience with our Customer Service team! Thank you for sharing your kind words—we're always here to help.
As a long time Halo owner, I have loved the excellent service I continue to receive. Most recently I worked with Emma C. She was patient and explained everything extremely well. She was also very personable. Even when I was having connection issues (because I was driving…hands free) she stayed on the line. She took time to explain the technology of the collars and Halos commitment to ensure a dog does not have a defective collar. I am so thankful I called and got to work with Emma, she is doing an excellent job!
By David H. S.
Response from Halo Collar· Jan 6, 2025
We are so thrilled that our team was so helpful! Thank you so much for the shoutout and for being a loyal pack member!
Collar is working great
By Tim R.
Response from Halo Collar· Jan 2, 2025
We are so happy to hear that, Tim! Thank you for your review.
Emma was my tech person a the Dog Park. What made her outstanding was her superior knowledge of the software, listened and responded to my questions and she aways deferred to my questions.
By Mike
Response from Halo Collar· Dec 30, 2024
Thank you for sharing your experience! We're so glad our team provided outstanding support and made your time at the Dog Park so positive.
We have 2 young dogs that were good individually but wouldnt listen when they were outside together and we started having issues with them not staying home. We live on a highway and everyone knows the dangers of that! The Halo collars are amazing! We followed the steps outlined in the program. We now have 2 dogs that listen and stay home! I am amazed at the transformation and how both young dogs (7 & 9 months) want to please even when they are together outside! Thank you Halo for helping keep our young four legged friends safe!
By Holeman R.
Response from Halo Collar· Dec 30, 2024
Thank you for sharing your experience! We're thrilled to hear how Halo has transformed life for you and your pups!
Emma resolved my issue quickly.
By John C.
Response from Halo Collar· Dec 27, 2024
Thank you so much for your kind words! We are thrilled that our team was able to assist you.
Monica was pleasant, patient, and very helpful. She went beyond duty, and helped me with my issue. I feel much better about Halo now!
By cynthia L.
Response from Halo Collar· Dec 19, 2024
Thank you for your feedback! We’re thrilled that our team went above and beyond to help you. Please don’t hesitate to reach out if you need anything!
