Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 1,057 reviews with 5 stars · Clear filters
Courtney was awesome at resolving my Help ticket to get new buckles for my collar!! She was personable and understood my urgency to get my collar up and working again because I have two mischievous wanderers.She was great!
By Danielle A.
Response from Halo Collar· Feb 12, 2025
Thank you so much for the team member shout-out! We love to hear it.
Symantha was courteous, professional, well spoken, and obviously motivated to resolve my issue. Even though I couldn't yet get the tracking information I need, she committed to stay on it and follow up with me asap.
By Doug M.
Response from Halo Collar· Feb 11, 2025
Thank you so much for your kind words about our team! We love to hear this.
Samantha was very friendly, fast and courteous. I love Halo and her customer service only added to my love of this collar. Thank you Halo team.
By Declan M.
Response from Halo Collar· Feb 11, 2025
Thank you so much for the team member shout-out!
Samantha was very helpful. The warranty replacement was an easy process.
By Rebecca B.
Response from Halo Collar· Feb 10, 2025
We love hearing great things about our team! Thank you so much for your review.
Courtney did an excellent job at trouble shooting some collar issues. After trying several things it was determined that I needed a replacement collar. She easily facilitated this for me. I enjoy being able to use the dog park. Always have a great experience.
By Victoria S.
Response from Halo Collar· Feb 10, 2025
Thank you so much for the team member shout-out! We are so happy you have had a great experience.
Samantha was very polite and knew what she was doing. If only all customer service agents were like her. 👍 thank you
By Michelle F.
Response from Halo Collar· Feb 10, 2025
This is so amazing to hear! Thank you so much for the review.
Samantha was so amazing . Services was super fast and friendly. Halo has made me feel just like family over the past few months especially with Nala! I have never met a more caring company !!
By Lenora Butts N.
Response from Halo Collar· Feb 10, 2025
We are so thrilled that you have felt the love from our support team! Thank you so much for being a loyal Pack member!
Samantha was super helpful in working with me to diagnose my collar issues. We did everything we could now waiting to see if the collar will charge.
By Cindy C.
Response from Halo Collar· Feb 10, 2025
We love to hear that our support team has done a great job! Should you need further assistance, please don't hesitate to reach out.
