Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 1,057 reviews with 5 stars · Clear filters
Samantha was quick to resolve the issue. Sending a replacement. Excellent and friendly customer service.
By Bryan D.
Response from Halo Collar· Mar 24, 2025
Thank you so much for your kindness! We are thrilled that our team could help.
Samantha was very good at explaining what I needed to do. The majority of YouTube video’s out there are wrong. There is no “use gps” button. I was able to setup my fence with her help. Online help, even published by halo was incorrect.
By Theodore D.
Response from Halo Collar· Mar 24, 2025
Thank you for the review- We'd love to look into the resources you found if you would be willing to call our Dog Park and let us know what you found that was incorrect! Thank you for highlighting this!
It was a refreshing experience to just ask a human really quick instead of having to spend 30 minutes trying to find an answer. Symantha was very pleasant and had an immediate answer
By Russ S.
Response from Halo Collar· Mar 24, 2025
Thank you so much for your kind words and shouting out our team!
Samantha was very nice and easy to help me resolve my problem. loved working with her.
By Linda S.
Response from Halo Collar· Mar 24, 2025
Thank you so much for sharing! This is wonderful to hear.
Samantha was great 👍
By Lynden R.
Response from Halo Collar· Mar 24, 2025
We are so happy to hear this!
I was surprised why I didn’t see map I have to register the halo still don’t know how but hopefully I’ll figure it out
By Doreen M.
Response from Halo Collar· Mar 24, 2025
Hi Doreen- If you need assistance, please don't hesitate to reach out!
Excellent Customer Service by Jennifer!
By Kyle
Response from Halo Collar· Mar 21, 2025
Thank you so much for sharing! We love hearing that about our team!
The agent was very knowledgeable and helpful.
By Wanda
Response from Halo Collar· Mar 20, 2025
Thank you so much for your kind words and shouting out our team!
