Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 1,057 reviews with 5 stars · Clear filters
Emma was efficient and thorough getting our needs met through our dog park call! Halo has allowed our dogs the freedom to roam acres of land on our homestead, while safely understanding their boundaries!
By Lindsey J.
Response from Halo Collar· Mar 26, 2025
That’s fantastic! Glad to hear that our team was so helpful and that Halo is giving your dogs the freedom to roam while staying safe. Sounds like a perfect fit for your homestead!
Very helpful and informative. Took care of my issue quickly.
By Kayla P.
Response from Halo Collar· Mar 25, 2025
We love to hear this! Thank you for your review.
Monica was very professional, very thorough and explained the process as well as the potential reason why the battery may have failed or the sensor may have indicated a problem. Since no money was mentioned during the call, I am not sure what the charge will be for the replacement of the collar. Hopefully it'll be a covered warranty item, but that remains unknown at the moment.
By Greg
Response from Halo Collar· Mar 25, 2025
Hi Greg, our warranty replacements do not cost anything for our loyal Pack members! Thank you so much for your kind words.
Samantha was amazing help. She walked me through the steps to try and help me resolve my issue with my Halo collar. When the steps did not correct the problem she explained what needed to be done to start the warranty process. She was very professional, with pleasant demeanor and she was very knowledgeable on the product and processes regarding the operation of the Halo.
By Jeffrey S.
Response from Halo Collar· Mar 25, 2025
We love to hear great things about our team! Thank you so much for sharing.
Very helpful asking the appropriate questions to diagnose the possible problems with the collar.
By Rebecca K.
Response from Halo Collar· Mar 24, 2025
We are so happy to hear this! Thank you so much.
Symantha was such a great help!
By Haley P.
Response from Halo Collar· Mar 24, 2025
Thank you for your review!
Symantha resolved the issue very quickly. She was very polite and professional. Can't speak highly enough of your customer support.
By David C.
Response from Halo Collar· Mar 24, 2025
This is so wonderful to hear, thank you so much!
Halo Dog Park Symantha was awesome! Patient and full of helpful information. Keep up the great work!!
By Suzanne R.
Response from Halo Collar· Mar 24, 2025
Thank you so much for shouting out our team and for being a loyal Pack member!
